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Yikes - Omega crown and stem help for newbie


Ducman

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Have had a 44mm PO rep with Swiss ETA 2836 that has been working wonderfully for about one year. Then this happened.

Watch still runs perfectly and I can insert and screw down crown as always had been able, but crown/stem is no longer able to adjust time or date. ?? Looking for some guidance. My last and only experience with repair ended with MD2020 and that was a disaster. BTW the prior reference was with a different watch....this PO has never been opened or serviced.

Thanks a bunch, I appreciate any direction that can be given!

post-51249-0-81380900-1394028960_thumb.j

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It sounds like the keyless works (kw) needs to be reset. Search "keyless" on the forums. It is the most common issue, as the "kw" is what allows setting date, day, etc in different stem positions and also holds/keeps the stem in the movement. Any trained watchsmith can disassemble and reset the keyless works. It's not that expensive of a service. Good luck.

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