repguy123 Posted March 23, 2014 Report Share Posted March 23, 2014 Hello all from Ontario, Canada! It is unfortunate my first post here relates to me having a problem. I have a brand new watch with an ETA 2836-2 movt which I just received Thursday night, I did the usual ceremony I do every-time I get a watch, fit the band, set the time, etc., no problems. Then the next day as I was sitting at my desk feeling pretty good about the nice new piece I am wearing I decided to give it a little wind. I unscrewed the crown started pulling it outward and then surprise! the whole stem came clean out of the watch! ahhhhhhhhhhh the worst feeling ever. I apologize in advance if my watch terminology is not the best but I am still going to give a crack describing at the situation: the good news is that the stem is not snapped or broken, I think the problem is that the keyless works is just not catching and engaging. When I push it in I hear clicking but when I turn the crown nothing really catches I understand from doing a bit of reading this is not the most complicated problem in the world but more so a complete pain. My question is can someone recommend me a rep safe watchmaker in Toronto? I would go at this problem like I did with my 7750 but frankly I dont have the tools to tackle this one. I cant even get in the back thanks to the brutal rolex caseback. I also understand with this movt that you have to pull the hands etc. off to actually get at the keyless works and I am not so experienced. I dont really feel all that comfortable working on this pretty expensive watch. Anyway, that is my unfortunate situation, and I am looking to hear your thoughts. Thanks! Quote Link to comment Share on other sites More sharing options...
flyr Posted March 23, 2014 Report Share Posted March 23, 2014 If you are lucky you may be able to get it back in by removing the case back and lightly depressing the stem release while inserting, pushing and twisting the crown/stem assy. Use a rolled up ball of duct tape (sticky side out) to remove the case back. Good luck and welcome to the forum! Quote Link to comment Share on other sites More sharing options...
repguy123 Posted March 25, 2014 Author Report Share Posted March 25, 2014 Hey thanks so much for the advice. For now the watch is running and the time is correct on it. I will give it a crack open if it stops. I am kind of hesitant for the moment for a couple reasons; primarily because it was water proofed and pressure tested to I don't want to run the risk breaking that seal. The other obvious reason is that there is no point in messing with it until it stops running. Quote Link to comment Share on other sites More sharing options...
flyr Posted March 25, 2014 Report Share Posted March 25, 2014 Be aware that if your waterproofing/testing is from the TD, it may not be waterproof. Get it tested before you wear it in the water.(there have been unpleasant surprises in this regard)JMHO Quote Link to comment Share on other sites More sharing options...
cyberwarhol Posted March 26, 2014 Report Share Posted March 26, 2014 @repguy123 I know a rep friendly watch smith in Richmond hill. PM me if you want and I can send you the info. I have had a few watches repaired and serviced. The latest being the BB.... Everything are running fine now. Sent from my Quote Link to comment Share on other sites More sharing options...
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