pcardoza Posted October 14, 2014 Report Share Posted October 14, 2014 Just a quick report of a positive experience with Andrew and a return for repair. When I received my Pepsi GMT Master II back in August, I had issues within minutes. The hands were loose and interlocking with each other and the stem pulled right out of the watch in me. I knew the risks involved in sending it back to China for repair, but decided to give it a go anyway. I filled out the form received from Andrew and sent the watch by international priority mail to the address he gave me. Tracking went well and within 10 days, Andrews watch smith confirmed receipt. I was told it would be about 6 weeks for repair and sure enough, I received notice of shipment out of Hong Kong with a tracking number. I received the watch today and all appears to be functioning perfectly now. I'm not sure I'd risk sending it back every time, but I probably saved a chunk of change as opposed to handing it to a watch smith to handle locally. I'm still gun-shy about tackling something like this myself! Anyway, thanks to Andrew and his team for a very positive experience! Sent from my iPhone using Tapatalk 2 Link to comment Share on other sites More sharing options...
droptopman Posted October 14, 2014 Report Share Posted October 14, 2014 Good to hear this worked out. Nice looking piece too:) Sent from my droptop using telepathy. Link to comment Share on other sites More sharing options...
Elchino Posted October 14, 2014 Report Share Posted October 14, 2014 Good to hear that everything went fine, thanks for sharing, one never knows, this could happen to anyone! Link to comment Share on other sites More sharing options...
maximo101 Posted October 15, 2014 Report Share Posted October 15, 2014 Well done, sending it back is always a risk, not only to China as I can confirm Link to comment Share on other sites More sharing options...
indywatchguy Posted October 15, 2014 Report Share Posted October 15, 2014 Yea Andrew is legit I've had similar experience with him. Congrats on watch looks great! Is the bezel ceramic or aluminum? I've always been drawn to those but never pull the trigger. Link to comment Share on other sites More sharing options...
dbane883 Posted October 15, 2014 Report Share Posted October 15, 2014 I have a confession. The colours of the rep pepsi is better than the gen. Honestly, the $37k gen has a horrid froot-loops blue and red: The rep is not accurate, but in this case, I don't think you want it to be. Link to comment Share on other sites More sharing options...
pcardoza Posted October 15, 2014 Author Report Share Posted October 15, 2014 Yea Andrew is legit I've had similar experience with him. Congrats on watch looks great! Is the bezel ceramic or aluminum? I've always been drawn to those but never pull the trigger. It's this one:http://www.trusty-watch.com/index.php?main_page=product_info&cPath=1_5&products_id=12133 Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Nightwatch Posted October 16, 2014 Report Share Posted October 16, 2014 It looks better on the wrist than on Andrews pics and classy, even with a little bit vintage looks, almost want to get one... Have had one complete stop only until now, on a non-chrono A7750 with bridges. Also send it back with a positive result - 10 days to get there, repaired after 2 weeks, than another month to return. Working since. Link to comment Share on other sites More sharing options...
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