Ripoff selling a watch

[alterego]

Hi fellow members: I usually write one or two messages per month and I never mix bad personal experiences with a fun forums like this.  This time I'll do it. I have bought and sold watches (reps and gens) for many years and  I have never gone through what experience now. Let me briefly explain the situation. About two months ago i sold a gen watch through o-boy.  I had done this before without incident. But this time I run into a buyer that turned out being a real bad ass. I sold him Tag Heuer Monza watch watch for $1.500  and  as soon as he got it, he claimed I had misrepresented the watch on my post, because the crown was not original. I hadn't even noticed this. I told him I was sorry but I was willing to pay for an OEM crown, to make things right.  So he said no as  he wanted a refund. I told him I saw no reason for such a h petition when I could pay for the original crown. Then there was a long silence from him, after which he claimed  he wanted $ 1.000 for the crown.  I told him that was absurd as this part was $ 175 ans I thought a watchmaker could put the new crown for 50 dollars at most. After  a prolonged silence I received a message from oboy saying that I had 4 days for solving the problem or a case would be opened against me .  Still I thought I could try again to settle the situation, but there was no message from this person saying anything about my counteroffer to negotiate a solution to the dispute. To make the story short in the end the case was closed against me and oboy charged my credit card with the refund, plus the tax the buyer had paid for importing the watch. I was very upset and wrote a message asking the Customer Support  if this was legal and they said, it was because the time frame for reaching agreement over the dispute had expired. On top of this, besides receiving the refund for the watch, for  which I paid, the buyer feels he is allowed to keep the watch as well.  My questions are:  this legal ?  can a buyer get a refund and at the same time keep the watch that he failed to return ? This is really beyond my comprehension.

I'm sorry for sharing these thoughts,  but I have nobody to ask for advice on what to do.

 

Thank you for reading his post.

[kernow]

I have never dealt with that platform, but it’s highly unlikely that he can keep the watch as well. I’m guessing he’s not local to you? 

[HaydenM]

With it being a gen I would not believe that would be legal. That can definitely happen with fake watches (represented as gen, though generally have to be "destroyed").

[alterego]

Thank you for your comments. You are right . Being a legal watch there should grounds for asking the platform to force the buyer to return the watch, as he has already been refunded the the money he paid for it. sadly  I guess I came across a scammer, who skillfully planned a scheme  to get a refund and keep the watch.

[kernow]

Appeal to o-boy. If it’s a gen they cannot just ignore you! Is there a link to the website?

[sputim]

Sad story and super sorry to hear mate! O boy is a slippery slope especially for honest sellers as ebay & paypal are 100% pro buyer and the decide quickly against you as a seller without having any clue about watches or parts ofc.
Yet, this is far from legal and I would put in legal efforts if I were you. Good luck!


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