Marco0355 Posted March 23, 2007 Report Share Posted March 23, 2007 Ok...so I ordered my Omega Ultimate PO from Trusty. The first piece I received had the 3, 6, 9 & 12 markers crooked, dust under the crystal and a scratch on the bezel. Andrew told me to send the piece back. I sent it back and yesterday my new piece arrived. This piece is absolutely perfect...I would have thought it was the real deal...EXCEPT for the Omega Logo....it's at an angle! And it looks quite obvious....even my wife pointed it out. So the question is, what do I do? Send it back and wait again...and hope the next piece is better? Or live with this...knowing it will bother me and make me feel taht others are noticing it? I need your feedback! I've included pics.....depending on the angle your looking at it, it looks very off. Thanks in advance, Marco Quote Link to comment Share on other sites More sharing options...
r11co Posted March 23, 2007 Report Share Posted March 23, 2007 If you are confident about working with watches keep it and ask for another dial to be sent out at no charge to you. If not, insist on another exchange. Quote Link to comment Share on other sites More sharing options...
Steve G Posted March 23, 2007 Report Share Posted March 23, 2007 Actually, if you've done some searching, you'd might come across By-Tor's review of these PO's. The crooked logo is one of the "potential" flaws that occur with this model. Some have it, some don't, and some can just live with it. All the reps have some sort of flaw, some more glaring than most. Quote Link to comment Share on other sites More sharing options...
Rolexman Posted March 23, 2007 Report Share Posted March 23, 2007 That crooked logo would bug the crap out of me! I would definitely return it, replace the dial or sell it. Quote Link to comment Share on other sites More sharing options...
Usil Posted March 23, 2007 Report Share Posted March 23, 2007 Yeah, it's obvious when you look at it. Bad luck and it sucks to have to send it back again. I agree with r11co - see if you can get a new dial. This should be an easy change or take it to a local watch repair shop. But before contacting Trusty check the following: Is the perl cocked? Does the He valve turn (loose) - should be tight. Does the crown screw on and off cleanly? There have been a lot of quality issues with this model. It is great watch when everythign works. Usil Quote Link to comment Share on other sites More sharing options...
Jetsons Posted March 23, 2007 Report Share Posted March 23, 2007 I wouldn't tempt fate too often by shipping the watch back and forth across continents. The watch seems perfect with the exception of a minor detail specially if the crown/tube arrived in good working order. Order a replacement dial and perhaps it is better or perhaps not. I would send the watch to one of our dial experts, have the logo straightened and the dial and hands lumed....check vaccuum's post on this. The dial and hands look fantastic after they were re-lumed. The hour markers can also be checked to make sure they are securely attatched as they have a tendancy to fall off. Nice PO! Quote Link to comment Share on other sites More sharing options...
Marco0355 Posted March 23, 2007 Author Report Share Posted March 23, 2007 **UPDATE** As a testament to Andrew(Trusty's) customer service, he is sending me a new dail for my watch! I don't have any experience working on timepieces, so I'm not confident on doing the work myself. Can you someone recommend a watchmaker in Canada or the US that I can send the piece to? I'd like to have the dial replaced, watch checked and the lum re-done. Thanks for your feedback, Marco Quote Link to comment Share on other sites More sharing options...
Rolexman Posted March 23, 2007 Report Share Posted March 23, 2007 Canada?..... you've got to be kidding. The land of the Zig master Quote Link to comment Share on other sites More sharing options...
RichBlack Posted March 23, 2007 Report Share Posted March 23, 2007 (edited) **UPDATE** As a testament to Andrew(Trusty's) customer service, he is sending me a new dail for my watch! I don't have any experience working on timepieces, so I'm not confident on doing the work myself. Can you someone recommend a watchmaker in Canada or the US that I can send the piece to? I'd like to have the dial replaced, watch checked and the lum re-done. Thanks for your feedback, Marco One name springs to mind The Zigmeisterzumba! He can do the lot just check out his profile. Edited March 23, 2007 by RichBlack Quote Link to comment Share on other sites More sharing options...
Marco0355 Posted March 23, 2007 Author Report Share Posted March 23, 2007 Thanks for the response guys. I've PM'd The Zigmeister and I'm waiting for his response. Now I feel excited about this timepiece again!!! Marco Quote Link to comment Share on other sites More sharing options...
chrgod Posted March 23, 2007 Report Share Posted March 23, 2007 Glad you got it sorted out. A dial swap should be quickly done. I have the Ultimate PO, in great shape, and it is indeed a beautiful watch! Quote Link to comment Share on other sites More sharing options...
who Posted March 23, 2007 Report Share Posted March 23, 2007 @Marco....when my u.PO arrived back in Feb, I got the same problem like you. You can get more details from my "review" Since you already contact The Zigmeister, if you are in US (especially east coast) I would recommend you contact Marrickvilleboy for a quick fix. Quote Link to comment Share on other sites More sharing options...
OiRogers Posted March 23, 2007 Report Share Posted March 23, 2007 Can you someone recommend a watchmaker in Canada or the US that I can send the piece to? I'd like to have the dial replaced, watch checked and the lum re-done. Don't forget about Vacumm... his work is also top notch. But if your in Canada already... The Zigmeister is prolly the easiest option for you. Quote Link to comment Share on other sites More sharing options...
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