xxl17 Posted September 4, 2008 Report Share Posted September 4, 2008 Unfortunatley my first rep (UPO) stopped running after only a few days. The seller, who I will not name (yet) because so far he has been very responsive, told me to send it back and gave me an address in China to send it to. I'm sure many have done this. Is this ok? He said not to use FedEx UPS or the like and said to just send it Registered Airmail. Is the USPS ok for this? Do I need to worry about customs etc.? Thanks for the help. I am a new guy from NYC. By the way this site is addicting! Thanks. AD Quote Link to comment Share on other sites More sharing options...
smalldogfrenzy Posted September 4, 2008 Report Share Posted September 4, 2008 I have sent a few back to China using USPS and I had no problems at all. Quote Link to comment Share on other sites More sharing options...
chiefwiggum Posted September 4, 2008 Report Share Posted September 4, 2008 My advice is that you do exactly what the seller has asked you to do. At least that way if it goes [censored] up, you have a fall back position and if the seller has integrity, he should replace it for you at his cost. Quote Link to comment Share on other sites More sharing options...
Toadtorrent Posted September 4, 2008 Report Share Posted September 4, 2008 I've sent a few back from Canada using standard Canada Post. Some sellers use really small boxes which can raise the price for shipping by 300%...so you might need to re-package to meet postal "minimum" size standards. I've never had a problem...but the return shipping can be slow. Canada Post says 6-8 weeks I think, but I've never had things take longer than about 4 weeks. It may take an additional 2 weeks for the vendor to tell you it arrived...but by then...the watch has likely already started it's slow journey back. Just fill out customs declarations exactly like the dealer asks. Quote Link to comment Share on other sites More sharing options...
xxl17 Posted September 4, 2008 Author Report Share Posted September 4, 2008 Great thanks for the help! AD Quote Link to comment Share on other sites More sharing options...
LoganX3 Posted September 4, 2008 Report Share Posted September 4, 2008 try to keep the entire package under 13oz. shouldnt be a problem. waiting is the hardest part. Quote Link to comment Share on other sites More sharing options...
TeeJay Posted September 4, 2008 Report Share Posted September 4, 2008 I think others have already covered the bases I've never had a problem sending things back on the few occasions I've had to. I just sent it via registered airmail (which takes about 4+ weeks), and filled in the customs declaration as "Fashion Watch". Haven't had a problem yet Best of luck for a happy resolution for your situation Quote Link to comment Share on other sites More sharing options...
ExtraExtra Posted September 4, 2008 Report Share Posted September 4, 2008 I guess another option would be for you to see if you have a local watch guy to look at it. It may save both of you $$ and time. You just need to work out how much the seller is willing to cover. Quote Link to comment Share on other sites More sharing options...
xxl17 Posted September 5, 2008 Author Report Share Posted September 5, 2008 I guess another option would be for you to see if you have a local watch guy to look at it. It may save both of you $$ and time. You just need to work out how much the seller is willing to cover. The seller was going to cover all costs except getting it back to him. Unfortunately I dont know much about these things on a technical level so I dont knwo why it is not working. I saw a post recently about a rep friendly watch guy in NYC but the responses were all PMed. Can someone please send me a name. Might be about the same price and save me the time if I did that. Thanks Quote Link to comment Share on other sites More sharing options...
Toadtorrent Posted September 5, 2008 Report Share Posted September 5, 2008 Yeah...no vendor covers the cost of you shipping it to them even for "warranty" repairs or returns. This fact often ticks a lot of buyers off...but it's one of the truths to be accepte in dealing with reps. The cost is usually about $20 USD. A PROPER movement servicing (complete strip down, clean, lube and rebuild) costs around $200. You may find cheaper...some find it for $50...but, YMMV and quality will vary. Sometimes the rep movements have flaky parts or things that pop out...the beauty of lack of QA/QC. Quote Link to comment Share on other sites More sharing options...
xxl17 Posted September 5, 2008 Author Report Share Posted September 5, 2008 Yeah...no vendor covers the cost of you shipping it to them even for "warranty" repairs or returns. This fact often ticks a lot of buyers off...but it's one of the truths to be accepte in dealing with reps. The cost is usually about $20 USD. A PROPER movement servicing (complete strip down, clean, lube and rebuild) costs around $200. You may find cheaper...some find it for $50...but, YMMV and quality will vary. Sometimes the rep movements have flaky parts or things that pop out...the beauty of lack of QA/QC. I guess i am just going to send it back. Sucks but its not working so I don't have much of a choice. I don't even care about the shipping costs. Understand that when dealing with reps there is always a risk. Just [censored]. That was my first "high quality" rep. It looked amazing jsut stopped running after about 4 days. Back it goes. I guess I need to order another to wear in the meantime. Ha. Ive got the bug. Quote Link to comment Share on other sites More sharing options...
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