I currently have an order with Angus. To give you an idea on how patient i've been, I paid for the order in full two weeks ago. Over this time period, I've had to reject QC pics three times because of wrong datewheel colors and crooked dial/hour markers. It normally takes 2-3 days to get a reply from Angus, so each iteration can be quite frustrating.
I was emailing them all week, but they chose to not reply until the night before China's one-week holiday to send me "updated" QC pics, which were obviously recycled pictures from the first time.
Now, I will have to wait another week due to the holiday before there is any activity from them again. So it will be three weeks in total with still no guarantee that they have the watch as advertised on their website.
Customer service is very polite, but ineffective. Angus is a nice guy, but I wasn't really here to make friends; I just want the right watch shipped ASAP. This was my first transaction with PT, and so far I am far from being impressed. Other dealers would have the watch in my hands within 4-5 days or so. I'm really trying, but my patience is really running thin.