Being honest, i work as an agent for them, and they charge WAY too much for what they do.
But their service is primarily aimed at people who need to get money sent abroad ASAP, hence why its available for collection 10 minutes after you send it.
The fees i agree are ridiculous, but we are thinking of the fees in relation to what we're sending money for, to purchase items.
To the person who is stuck in a foreign country with no money, Western Union is a godsend!
BTW can't you use a type of paper to give your polished bracelet a brushed look?
That's of course in the event Ruby cant get the brushed bracelet.