baglc1 Posted October 20, 2009 Report Share Posted October 20, 2009 Thank you for your email. The project was completed by late Sept and we were getting all the parts ready for assembly for the first batch of pre orders made in Dec08-Jan09. During this period we have noticed a cosmetic flaw which was overlooked during the QC period while we were manufacturing the rehult engraving in the casing. After discussion Roger and I have decided to cease shipment to our customers while we are drafting up alternative plans. From a business point of view this is decision is a setback; however, we take pride and integrity in our reputation and the precision makings we offer. We do not want to offer inferior quality products to our customers. There will be an official announcement posted on our website in the upcoming days explaining the situation. I apologize for the long wait but hopefully once you receive our watch when it's ready you will feel like it was worth the wait. **In order to avoid emails being filtered or blocked as Spam, please reply directly to this email. DO NOT CREATE A SEPARATE NEW EMAIL.** Thank you. Have a wonderful day! George Watchmaker9 support team www.Watchmaker9.tv Quote Link to comment Share on other sites More sharing options...
theblueprince Posted October 20, 2009 Report Share Posted October 20, 2009 Glad i ordered without the rehaut engraving then which won't be affected by the flaw so no extra delay Quote Link to comment Share on other sites More sharing options...
Tribal Posted October 20, 2009 Report Share Posted October 20, 2009 Yepp me too I noticed that the Rehaut engraving is different compared to gen. Anyway hope they solve the problem. Quote Link to comment Share on other sites More sharing options...
watcher Posted October 20, 2009 Report Share Posted October 20, 2009 BK already has the cases but not some other parts and did not say anything about a flaw. I too am geting the z case without engraving. May just be another stalling tactic from George. Quote Link to comment Share on other sites More sharing options...
bklm1234 Posted October 22, 2009 Report Share Posted October 22, 2009 Good thing I have only received Z serial cases. I asked George when he could send me the M serial ones, he told me he would have to fixed the issue first. So I don't have a single M serial case at the moment - a good thing. -bk Quote Link to comment Share on other sites More sharing options...
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