neverworn Posted January 3, 2011 Report Posted January 3, 2011 hi all together, my automatic VIP update failed again and i´ve lost my vip status.. dont now what to do about this! payment was made on dez. 27. and the next day i get an email with an invoice that may auto. renewal was not paid.. when i open up this invoice in the upgrade membership section and click on pay now, it says that invoice was already paid.. man this realy sucks! i already mailed admin two times about this but no responce until now.. any idea what to do about this<?
FxrAndy Posted January 3, 2011 Report Posted January 3, 2011 you still say VIP to me? I have asked the question in the Admin area
Whatever123 Posted January 3, 2011 Report Posted January 3, 2011 To me you look VIP, too... you sure it hasn't worked? Maybe clean your browser cookies and reload the site?
Marky1012 Posted January 3, 2011 Report Posted January 3, 2011 Same thing is happening with me too - since early December. It might be something to do with changing my email address. I've contacted Admin, so fingers crossed!
redwatch Posted January 3, 2011 Report Posted January 3, 2011 I'm sure Admin will sort this all out for you guys. He is aware of the issues regarding the automatic payment renewal and in fact did a post about it a while back which you can find here
sly Posted January 3, 2011 Report Posted January 3, 2011 Can Anybody check mine as well I got like 7 emails saying No payment received for Renewal. Thanks
sly Posted January 3, 2011 Report Posted January 3, 2011 Just made the initiative myself and Upgraded my membership again. Hopefully I don't. get kicked out again.
neverworn Posted January 4, 2011 Author Report Posted January 4, 2011 hmm youre right, status is still there.. but the invoice is also open and i also get 7 reminders to pay.. kindy strange
subbiesrock Posted January 4, 2011 Report Posted January 4, 2011 I believe it's due to the price increase for the monthly membership from 2.50 to 3 dollars. The payment made is not sufficient and the system rejects it. I never had a problem before. Just to note, I'm identifying what I think is a reason for the problems, I'm not begrudging the 50 cent increase... RWG costs me a great deal more in delicious watch purchases than it does in monthly memberships
neverworn Posted January 4, 2011 Author Report Posted January 4, 2011 that´s what i thought also.. but how to chance this prob? payment is made billed autom. to paypal..
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