Jkppers Posted September 15, 2012 Report Share Posted September 15, 2012 I need help with an order of 2 watches from puretime. I paid for 2 just got 1. And since days no reaction on their side, when i ask for replacement or refund. I paid about 400 Usd on that watch. Quote Link to comment Share on other sites More sharing options...
nathanryder Posted September 15, 2012 Report Share Posted September 15, 2012 Hi, after scouring this site and reading many reviews, Angus is a trusted Guy, not that this helps you and your missing piece but am sure you will get piece given the feedback about Angus on here, Nathan Quote Link to comment Share on other sites More sharing options...
Jkppers Posted September 15, 2012 Author Report Share Posted September 15, 2012 Thats why i choose him in the first place. His first and only reply to this matter suggest something else though. Quote Link to comment Share on other sites More sharing options...
nathanryder Posted September 15, 2012 Report Share Posted September 15, 2012 Have faith my friend, the other info i have learnt is that time can be an issue sometimes (pardon the pun) with certain sellers given that they are on a differnt frequency to the normal, what was the missing piece and what was the piece recieved (was it of top quality)? Quote Link to comment Share on other sites More sharing options...
Jkppers Posted September 15, 2012 Author Report Share Posted September 15, 2012 Yes quality was fine, as has been with all my orders with puretime so far. Quote Link to comment Share on other sites More sharing options...
watcher Posted September 15, 2012 Report Share Posted September 15, 2012 He seems to have become very slow these days! Not dealt with angus for a while. I paid for my order 9 days ago and still no further info other than payment confirmation 5 days ago! Patience is needed with the dealers now more than before! Quote Link to comment Share on other sites More sharing options...
seafoam Posted September 15, 2012 Report Share Posted September 15, 2012 It'll get sorted out. Just be patient brutha. Also, admin/mods are not here for resolution with TD's. Just FYI. Quote Link to comment Share on other sites More sharing options...
Legend Posted September 15, 2012 Report Share Posted September 15, 2012 Recently, there seemed to be an overall slowdown in response by the TDs. I am sure the issue is not with Angus per se, but problems and bottlenecks in the supply chain. Be patient though, the issue will get sorted out. Quote Link to comment Share on other sites More sharing options...
freddy333 Posted September 15, 2012 Report Share Posted September 15, 2012 Sellers listed on RWG, like everyone else, have offline lives &, sometimes, other matters may temporarily divert their attention. As always, if there is a problem, send the seller 1 or 2 (polite) emails describing the problem & give them at least 2 weeks to respond. If, after 2 weeks, you receive no response, then take your complaints public (preferably, in the seller's own section, so they will see it). Quote Link to comment Share on other sites More sharing options...
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