Hi I have a problem with puretime and need help by an operator or administrator please.

[Jkppers]

I need help with an order of 2 watches from puretime. I paid for 2 just got 1. And since days no reaction on their side, when i ask for replacement or refund. I paid about 400 Usd on that watch.

[nathanryder]

Hi, after scouring this site and reading many reviews, Angus is a trusted Guy, not that this helps you and your missing piece but am sure you will get piece given the feedback about Angus on here,

Nathan

[Jkppers]

Thats why i choose him in the first place. His first and only reply to this matter suggest something else though.

[nathanryder]

Have faith my friend, the other info i have learnt is that time can be an issue sometimes (pardon the pun) with certain sellers given that they are on a differnt frequency to the normal, what was the missing piece and what was the piece recieved (was it of top quality)?

[Jkppers]

Yes quality was fine, as has been with all my orders with puretime so far.

[watcher]

He seems to have become very slow these days! Not dealt with angus for a while. I paid for my order 9 days ago and still no further info other than payment confirmation 5 days ago!

Patience is needed with the dealers now more than before!

[seafoam]

It'll get sorted out. Just be patient brutha. Also, admin/mods are not here for resolution with TD's. Just FYI.

[Legend]

Recently, there seemed to be an overall slowdown in response by the TDs. I am sure the issue is not with Angus per se, but problems and bottlenecks in the supply chain.

Be patient though, the issue will get sorted out.

[freddy333]

Sellers listed on RWG, like everyone else, have offline lives &, sometimes, other matters may temporarily divert their attention. As always, if there is a problem, send the seller 1 or 2 (polite) emails describing the problem & give them at least 2 weeks to respond. If, after 2 weeks, you receive no response, then take your complaints public (preferably, in the seller's own section, so they will see it).