sergio789 Posted April 22, 2013 Report Share Posted April 22, 2013 hey guys, check this out. Sent a PAM to PC for warranty re fallen off crown on 22 Jan. Still no joy with repairs or any proposed date to get it fixed. PC saying there are problems with NOOB dealing with returns etc. Wondering if that is a write off for me. Any input or similar experience? Cheers Quote Link to comment Share on other sites More sharing options...
Mike on a bike Posted April 22, 2013 Report Share Posted April 22, 2013 serge rep dealer and warranty, to words should not be considered in the same sentence. Nothing wrong w/PC just expectations, how long did you have? Quote Link to comment Share on other sites More sharing options...
Mike on a bike Posted April 23, 2013 Report Share Posted April 23, 2013 MD was going to mention but....................................... Quote Link to comment Share on other sites More sharing options...
sergio789 Posted April 23, 2013 Author Report Share Posted April 23, 2013 just used it sparingly (PAM251) if I remeber correctly. All I'm wanting to hear from TD is something like "tough luck, mate. It's gone", followed by a special deal to rectify the issue. Instead i'm getting "I'll chase it up, up and up". with warranty thing... PC was good enough on couple occasions fixing things in timely manner, throwing packages across the sea back and forth. Now i got that steel bracelet which doesnt fit other PAMs. Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted April 23, 2013 Report Share Posted April 23, 2013 As mentioned in many of the various threads in these forums, when it comes to something simple like this, in your case a crown, never send back your watch to China, it will take months, so you should always try and source someone locally to fix it for you. Quote Link to comment Share on other sites More sharing options...
sgtguk Posted April 23, 2013 Report Share Posted April 23, 2013 Sorry to hear your having issues, here's what Mary from WI has to say about problem on other RwG mate http://www.rwg.bz/board/index.php?showtopic=18326 Hope it helps ! Quote Link to comment Share on other sites More sharing options...
Mike on a bike Posted April 23, 2013 Report Share Posted April 23, 2013 steel I think I am going to change the header above my pic to "Never send a watch back to China" but just to long! Quote Link to comment Share on other sites More sharing options...
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