derik429 Posted January 31, 2016 Report Share Posted January 31, 2016 I placed an order with Andrew and have been tracking. Today I received the "please contact DHL" I know this is not good, but I've never dealt with this before. Do I just ignore it? And the letter they will send? Any insight is helpful. No Idea how this ended up here lol mode please delete. Link to comment Share on other sites More sharing options...
derik429 Posted January 31, 2016 Author Report Share Posted January 31, 2016 I placed an order with Andrew and have been tracking it. Today I received the "please contact dhl" update. From what I read it basically means it's gone. Besides contacting Andrew, do I contact DHL? Or do I just ignore everything including the letter that I will probably receive? Any advice is appreciated Link to comment Share on other sites More sharing options...
QueTip Posted January 31, 2016 Report Share Posted January 31, 2016 Wrong section to post this eh? Link to comment Share on other sites More sharing options...
derik429 Posted January 31, 2016 Author Report Share Posted January 31, 2016 Any advice? Link to comment Share on other sites More sharing options...
nikki6 Posted February 1, 2016 Report Share Posted February 1, 2016 It might be that there is a small custom charge to pay? Did they say anything at all about why?! Link to comment Share on other sites More sharing options...
torobravo Posted February 1, 2016 Report Share Posted February 1, 2016 Which day was shipped? Usually please contact DHL is not a good sign Link to comment Share on other sites More sharing options...
derik429 Posted February 1, 2016 Author Report Share Posted February 1, 2016 31 minutes ago, torobravo said: Which day was shipped? Usually please contact DHL is not a good sign Please contact DHL showed up yesterday. I don't thinks it's a good sign either. No point in contacting them in my opinion. Just wanted to get others take Link to comment Share on other sites More sharing options...
torobravo Posted February 2, 2016 Report Share Posted February 2, 2016 We had 30 packages seized at the U.S. customs this month Link to comment Share on other sites More sharing options...
torobravo Posted February 2, 2016 Report Share Posted February 2, 2016 A plenty of packages got seized in the U.S. customs. They will reship your order after the chinese new year Link to comment Share on other sites More sharing options...
panerai153 Posted February 3, 2016 Report Share Posted February 3, 2016 Wasn't it about this time last year that US CUSTOMS in Chicago did the big clamp down on watches? Seems like it's cyclic, suppose it's about time for another "crackdown". Who clears DHL packages in the USA? At one time, I saw a lot of DSL, but I never see their trucks anymore. It seems like the last DHL package I got was either handed off to the USPS or FedEx for delivery. I know that FedEx and UPS both have their own in house customs clearing, but not sure about DHL? Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
derik429 Posted February 3, 2016 Author Report Share Posted February 3, 2016 1 hour ago, torobravo said: A plenty of packages got seized in the U.S. customs. They will reship your order after the chinese new year Any chance to get a TD to re ship without waiting for the letter? I know mines gone but don't want to wait 30+ days. Any advice toro? Link to comment Share on other sites More sharing options...
torobravo Posted February 3, 2016 Report Share Posted February 3, 2016 Well, now everybody is on vacation until day 16, and there is a plenty of time to make a verdict if it's gone or delayed, than your vendor, depending on his policy will re ship or not Link to comment Share on other sites More sharing options...
Lacuadra Posted February 5, 2016 Report Share Posted February 5, 2016 what was the item? brand? I had one that was clearly opened and checked but it proceeded to my destination. That occurred in New Jersey. Watch is an AP. I am going to check the rep bag forum to see if we have more seizures. Chicago, Houston have been bad sporadically. LV or Chanel are the usual troubles. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
GenTLe Posted February 5, 2016 Report Share Posted February 5, 2016 I placed an order with Andrew and have been tracking. Today I received the "please contact DHL" I know this is not good, but I've never dealt with this before. Do I just ignore it? And the letter they will send? Any insight is helpful. No Idea how this ended up here lol mode please delete. When it happened to me they just wanted to know the value for pure custom duties. Give them a call and ask what is the problem. If they start to speak about counterfeit tell them you are not waiting for a counterfeit watch but for an homage you bought on AliExpress Link to comment Share on other sites More sharing options...
fitmic Posted February 5, 2016 Report Share Posted February 5, 2016 5 hours ago, GenTLe said: When it happened to me they just wanted to know the value for pure custom duties. Give them a call and ask what is the problem. If they start to speak about counterfeit tell them you are not waiting for a counterfeit watch but for an homage you bought on AliExpress I second this! Link to comment Share on other sites More sharing options...
Lacuadra Posted February 8, 2016 Report Share Posted February 8, 2016 I second this. One item except for the usual high profile ( Chantel/Bulg/Rollies ) should be no trouble. Buyer clubs are a difficult. I have received and paid bills from Fedex for Gen items ship directly to me from Italy/France. Small change usually. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
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