EvilB Posted January 19, 2018 Report Posted January 19, 2018 So I decided to buy my first replica and ordered a Sea Dweller from ToroBravos. I placed the order on the 15th. As of this morning my order status on the TB website is still showing as "pending". I have sent 2 e-mails asking if he needed more information from me to process the order. I have not received any response. Is this typical?
kernow Posted January 19, 2018 Report Posted January 19, 2018 Placed an order - as in sent payment or are you waiting for payment instructions?
themannier Posted January 19, 2018 Report Posted January 19, 2018 Toro is always very fast to reply...in the hour ! Check you have the right email adress torobravo.rg@gmail.com
EvilB Posted January 19, 2018 Author Report Posted January 19, 2018 Placed an order - as in sent payment or are you waiting for payment instructions? I entered my credit card information. The card hasn't been charged.
kernow Posted January 19, 2018 Report Posted January 19, 2018 Toro is always very fast to reply...in the hour ! Check you have the right email adress torobravo.rg@gmail.com +1. What email are you using for him. Also check the website address is the same as here on the forums
EvilB Posted January 19, 2018 Author Report Posted January 19, 2018 +1. What email are you using for him. Also check the website address is the same as here on the forums Tb-2018.com I contacted him through the website.
Gillesss Posted January 19, 2018 Report Posted January 19, 2018 I ordered with him on the third and he replied very fast, been waiting quite a while for it to arrive nowSent from my iPhone using Tapatalk
EvilB Posted January 20, 2018 Author Report Posted January 20, 2018 I also emailed him at the address you gave me above 4 hours ago. No response.
kernow Posted January 20, 2018 Report Posted January 20, 2018 Don’t forget that some people maybe in another time zone and now it’s the weekend. Even TDs need to sleep sometimes. @torobravo
Drifterr Posted January 20, 2018 Report Posted January 20, 2018 Cars payments take few days as he uses a third party payment gateway. Send him an email and he will respond. He usually does within the hour....that man never sleeps.Sent from my SM-G950F using Tapatalk
EvilB Posted January 20, 2018 Author Report Posted January 20, 2018 Cars payments take few days as he uses a third party payment gateway. Send him an email and he will respond. He usually does within the hour....that man never sleeps. Sent from my SM-G950F using Tapatalk I sent 2 e-mails through the website and one to the address listed above. No response. It's been days now not just hours.
Drifterr Posted January 20, 2018 Report Posted January 20, 2018 I sent 2 e-mails through the website and one to the address listed above. No response. It's been days now not just hours. Hmmm...He has been communicating with me all day.Just sit tight and wait for his response. He will respond.Sent from my SM-G950F using Tapatalk
torobravo Posted January 24, 2018 Report Posted January 24, 2018 Please make sure you write email to the correct address. I have searched evilB but no results. If you purchased from us, you don´t need to worry.
EvilB Posted January 24, 2018 Author Report Posted January 24, 2018 EvilB is my forum name not my email address.
nole4ever Posted February 3, 2018 Report Posted February 3, 2018 I ordered with toro for the first time this week. It took a couple of days for the cc processing. I received pics on the third day and shipped on the fourth day. Sent from my XT1650 using Tapatalk
EvilB Posted February 4, 2018 Author Report Posted February 4, 2018 1 hour ago, nole4ever said: I ordered with toro for the first time this week. It took a couple of days for the cc processing. I received pics on the third day and shipped on the fourth day. Sent from my XT1650 using Tapatalk I am glad that you had a better experience than I did.
Legend Posted February 5, 2018 Report Posted February 5, 2018 I am glad that you had a better experience than I did. If you continue to have issues with the dealer, please let us know. We will do what we can to help. But I don’t foresee your problem being an unresolved one considering the dealer involved isn’t a new one. Do note that many of the rep factories are already closed for the CNY. From experience, be wary of QC watches received in this period, they could be rejects from previous orders. Sent from my iPhone using Tapatalk
EvilB Posted February 5, 2018 Author Report Posted February 5, 2018 20 minutes ago, Legend said: If you continue to have issues with the dealer, please let us know. We will do what we can to help. But I don’t foresee your problem being an unresolved one considering the dealer involved isn’t a new one. Do note that many of the rep factories are already closed for the CNY. From experience, be wary of QC watches received in this period, they could be rejects from previous orders. Sent from my iPhone using Tapatalk I wouldn't say that it is unresolved. I was told that the watch is unavailable despite the fact that a month later the watch I ordered is still being offered on the site. I am tempted to try to order it again to see if I get a different response.
Legend Posted February 5, 2018 Report Posted February 5, 2018 I wouldn't say that it is unresolved. I was told that the watch is unavailable despite the fact that a month later the watch I ordered is still being offered on the site. I am tempted to try to order it again to see if I get a different response. Now is a bad time to reorder, or order anything. Like I mentioned the factories are mostly closed for CNY. If your credit card hasn’t been charged, you’re not compromised in any way, except for some wasted time. Try another TD when the factories reopen again toward the end of this month. Sent from my iPhone using Tapatalk
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