watchman12345 Posted February 17, 2007 Report Share Posted February 17, 2007 OK heres the story. I recently bought a BCE graphite which had to sent back to be replaced as it was not hacking. Now I got the replacement yesterday and the bezel is very loose, and today I went to set the time and after pulling out the crown heard a click and now it wont set the time anymore it just rotates without doing anything. Am I entitled to another replacement or is it tough look? I emailed the dealer but I guess I;; be waiting a week for a reply due to the CNY... Quote Link to comment Share on other sites More sharing options...
andreww Posted February 17, 2007 Report Share Posted February 17, 2007 Now you will see what your dealer is really made of. Of course you are entitled to get a new watch, thats what you paid for. Quote Link to comment Share on other sites More sharing options...
Mickey Padge Posted February 17, 2007 Report Share Posted February 17, 2007 Did you try to set the date while the our hand was between the 10 or 2 hour marker? If so that may have broken the movement as you should never do that with any 7750 movement, even Swiss ETA. If it just broke staight away without you doing anything like what I mention, then I think you should have it replaced again, just bad luck really. Cheers Quote Link to comment Share on other sites More sharing options...
watchman12345 Posted February 17, 2007 Author Report Share Posted February 17, 2007 No buddy, I didnt set the date between 10 and 2. I always set the time to 6 first. Ya Im sick to be honest. I saved for ages for this and I have a feeling Ill be out of pocket $308...All the same Ill give the dealer a chance to respond and see what happens. Quote Link to comment Share on other sites More sharing options...
TWP Posted February 18, 2007 Report Share Posted February 18, 2007 Now you will see what your dealer is really made of. Of course you are entitled to get a new watch, thats what you paid for. Without giving it a second thought. Watch should be replaced. Quote Link to comment Share on other sites More sharing options...
chris5264 Posted February 18, 2007 Report Share Posted February 18, 2007 I think the watch should be replaced along with shipping. I mean, you already paid for return shipping once didn't you? Quote Link to comment Share on other sites More sharing options...
bing-o Posted February 18, 2007 Report Share Posted February 18, 2007 One of the prerequisite of being a trusted dealer is to a certain extent ensuring that the product is in working order. It should be replaced. Buying online is always a gamble in my opinion and the only reason I still do is because I believe the RWG recommended dealers can be trusted and stand by their products, irrespective if it's hand picked and examined or drop shipped. Quote Link to comment Share on other sites More sharing options...
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