james21oo Posted March 7, 2007 Report Share Posted March 7, 2007 I ordered my Panerai from Paul a week ago and haven't heard anything since. I sent him an email on Monday just checking if the order is going through ok. No response. I know you have to be patient with these guys but my last watch was from TTK and he was great with communication. It states on his website he'll respond to emails within 30 minutes. Should I be concerned? Quote Link to comment Share on other sites More sharing options...
niller Posted March 7, 2007 Report Share Posted March 7, 2007 (edited) I ordered my Panerai from Paul a week ago and haven't heard anything since. I sent him an email on Monday just checking if the order is going through ok. No response. I know you have to be patient with these guys but my last watch was from TTK and he was great with communication. It states on his website he'll respond to emails within 30 minutes. Should I be concerned? I would Edited March 7, 2007 by niller Quote Link to comment Share on other sites More sharing options...
cornerstone Posted March 7, 2007 Report Share Posted March 7, 2007 A week is nothing. Normally with drop-shippers there is a gap, then you'll get a tracking number, then you can wait for EMS to do its thing. TTK doesn't drop-ship so it's a slightly different arrangement. With Paul you get great prices, but the 30 minutes thing is crap. Quote Link to comment Share on other sites More sharing options...
r11co Posted March 7, 2007 Report Share Posted March 7, 2007 With Paul you get great prices, but the 30 minutes thing is crap. 30 minutes, assuming he has no backlog and you aren't emailing him in the middle of the night, taking into account time zones. Two days is closer to the norm. Quote Link to comment Share on other sites More sharing options...
cornerstone Posted March 7, 2007 Report Share Posted March 7, 2007 And, of course, it depends on the question. But wait a wee bit, as long as the payment went through okay, the watch will come. Quote Link to comment Share on other sites More sharing options...
ubiquitous Posted March 7, 2007 Report Share Posted March 7, 2007 What was it that Paul always used to say? Oh, oh yes... I believe it was something like: DO'NT BE NERVOUS FOR TRACKING So, with that said, don't stress. I know, easier said than done, but the guys are right. Sometimes, it might take Paul a few days to get tracking. I remember once on an order with Paul, I waited a week and a half before I had tracking; honestly, I didn't need it because the package arrived before the tracking info was even given to me. With CNY wrapping up, that might also factor into it... Quote Link to comment Share on other sites More sharing options...
james21oo Posted March 7, 2007 Author Report Share Posted March 7, 2007 Thanks guys. I'll just sit tight and wait. Quote Link to comment Share on other sites More sharing options...
woody Posted March 7, 2007 Report Share Posted March 7, 2007 (edited) Dear All, 30 minute not true friend. You wait to I ready to email you back. No worries. All the best, and buy more from my crazy sell...... Paul Edited March 7, 2007 by Woody Quote Link to comment Share on other sites More sharing options...
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