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Well guys, they seem to come and go. Most of the time it's because they don't have a business plan, it's a part time hobby to make a few extra "off the record" bucks. Before long, because they don't exercise any control over who sends watches in and how many, they have a room full of unopened boxes of broken watches. After a while, the wife starts raising hell that every free moment is spent in the workshop repairing watches, the kids are unhappy because you can't spend time with them. And they keep coming!!Now, what was a fun little hobby becomes a nightmare that's worse than any regular job. Couple this with watch owners that have unrealistic expectations about costs and results, watches that have "time bomb" movements, lack of parts, and more broken watches arriving every day! and it's pretty easy to see why one day the guy just comes unglued. And all of this could be prevented by sitting down and developing a plan, have a rigid, no exception scheduling policy, and do not take in more watches than you can handle. Make sure that your customers understand the rules, and be prepared to enforce them. If the watch repair person sets it up properly on the front end, a whole lot of the horror stories would be averted. I'm not taking up for the ones that seem to have the most problems, but I can certainly see where they go wrong, and why at some point they become unreliable. Sent from my iPad using Tapatalk