I just got a new DD and when it opened it, the crown was torqued so tight it was literally impossible to budge. After carefully sitting down I was able to loosen it to get moving with a delicate pair of pliers and a piece of ribbon wedged between so as to not mar the crown. That worked, the crown moved but when I went to adjust the time it popped off along with the spring underneath. mad.gif sad.gif
The thing is brand new, not even out of the plastic. I'm presently feeling disheartened.
I really hope someone can help me out. I have a fairly decent collection of small handtools. I believe I'm going to have to open the back, maybe remove the mvt , in effort to reatach the sping and then the crown.
I immediately alerted the dealer, hopefully everything will turn out OK on either end. Below is a photo of the watch in it's present state. I hope you can make out both the crown and spring.
I'm good at battery changes and informal dismantles so if anyone can guide me through a possible repair, I would really appreciate it. Thanks guys!