This is how Jay/Angel make you feel better. What they really mean is "we do not have it in stock at the moment, do not worry, you will get your watch soon"
Just kidding you,,, actually most members that are familiar with Silix do not even bother about the tracking#. Happened to me twice,,after 2 weeeks after payment, I sent them an email enqiurey about the order. Jay said "oh sorry here it is",,me not knowing that the oink stub is already in my mailbox.
Don't get me wrong, it is just normal to remind our dealer about our order. They can forget too,,or something can happen along the way.