Nice for you to post that Andrew at Trusty took care of you..
He try's very hard t take care of his customers!
It all usually works out in the end. I just sent a watch back to China
last week EMS and the cost was $38 from California to China. The only hassle
sending a watch back is filing out 2 forms. One is a custom form and it takes
some time. Other than that, its really not bad...
I shipped another one last month with no problems also...
You get use to it after awhile if you receive defective watches...
It can happen to the best dealers also...
It's not a perfect world,,, and our watches have problems
from time to time right from the shipper...
MM