My mbw 16610 had the same problem, I sent it to joe for repairs. He is not taking any right no so you might consider The Zigmeister, palpatine, or one of the other modders.
I believe ubiquitus has a thread on doing it yourself.
I purchased a gen box on ebay for $225 + shipping; came with booklet and the cleaner cloth and has correct closure clasp (rep box is lacking the clasp). Waiting on it to arrive.
I lived in Georgetown DC at the time as well. I didn't personally see the crash but friends did. Liberal friends. The type that live in georgetown and think michael moore is a swell guy. Did se aftermath from my rooftop and jogged down closer.
Definitly plane crash. I can say with 100% certainty as well.
"The matrix is watching this place. The matrix is also monitoring RWI. Use extreme precaution in your dealings. Nobody is your friend. Anybody can be police.
Hacker noobies...lay off this site. Nobody will be here to run RWG anymore. No more updates will be done. Merry x-mas.
Matrix"
Guess it was hacked.