I agree, I have had some really nice dealings with Joshua. I am impressed by the extensive selection, the fast service, the professionalism. I am not sure why people are so cantankerous and disrespectufl. People are always talking trash on the internet whatever forum I have seen, I sure hope people keep their views in perspective. If a given store is able to negotiate "exclusives" on some watches that is their perogative, it's no different than Apple selling the iphone only through AT&T to recoup some of the R&D costs. I don't like it as a consumer because I want as much choice as possible but it's business. I don't think they are even close to being able to monopolize the market, there is too many other online stores that are offering good service and can access new watches too. They need to improve the speed of their site too, other sites are much faster and offer better product photos. In other ways they are doing a tremendous job (speed of service and selection) but there is a lot of room for improvement.