r11co Posted December 1, 2006 Report Share Posted December 1, 2006 Has anyone received comms from Angel/Jay in the last 5 days? Reason I am asking is I enquired last Sunday about an order I need in time for Christmas, and they are going to lose a sale if I don't hear back from them within the next few days. If you are reading this guys - please get in touch. Quote Link to comment Share on other sites More sharing options...
melvin.x Posted December 1, 2006 Report Share Posted December 1, 2006 They replied to a mail -sent on the 28th- yesterday. It seems they are quite busy at the moment. Maybe you should resend the mail and wait until monday... Greetings DJ Quote Link to comment Share on other sites More sharing options...
Devedander Posted December 1, 2006 Report Share Posted December 1, 2006 I think they must be getting more busy lately... about a month ago I got regular 24 hours turnaround on emails, now it's taking closer to 2-3 days... but they do seem to get back... If you haven't, resend the email, they have missed a few of mine (just lost in the hord of email I suppose) so it can't hurt. Judging by how they have gotten back to me I can say in general they are very good about getting back in a reasonable period of time (I think 3 days on the long end is reasonable especially in Dec). If it comes down to it though, buy from another dealer... I don't think they will take it personally or anything Quote Link to comment Share on other sites More sharing options...
r11co Posted December 1, 2006 Author Report Share Posted December 1, 2006 I've resent! They've always been spot on in the past and I've been a fairly regular customer so I'm pretty accustomed to their response time. Just wondered if there was something amiss of late though. My other suspicion is that they are delaying replying to me until they can make enquiries of their own and get back to me with an answer Quote Link to comment Share on other sites More sharing options...
Devedander Posted December 1, 2006 Report Share Posted December 1, 2006 That's always possible... I have been in almost constant contact with them for the last month or so (big order with lots of complications) and so have noticed it on a daily basis... but still getting responses and good ones at that so I think its just busy season. But I did get an email today from them so they are still there and alive (probably freezing their a**es off) Quote Link to comment Share on other sites More sharing options...
pobiga Posted December 1, 2006 Report Share Posted December 1, 2006 My last PM to Silix on Nov 26 and they reply on Nov. 27. Quote Link to comment Share on other sites More sharing options...
fotoman Posted December 1, 2006 Report Share Posted December 1, 2006 spoke to them everymorning this week but this one Quote Link to comment Share on other sites More sharing options...
fitmic Posted December 1, 2006 Report Share Posted December 1, 2006 X-mas frenzy! Quote Link to comment Share on other sites More sharing options...
jonthebhoy Posted December 1, 2006 Report Share Posted December 1, 2006 Has anyone received comms from Angel/Jay in the last 5 days? Reason I am asking is I enquired last Sunday about an order I need in time for Christmas Look Rico............I can wait.....no rush for that PO chrono you want to give me! JTB Quote Link to comment Share on other sites More sharing options...
MechWatch Posted December 2, 2006 Report Share Posted December 2, 2006 Received a shipment notice with confirmation number from them this past Tuesday (11/28). Quote Link to comment Share on other sites More sharing options...
coolfire Posted December 2, 2006 Report Share Posted December 2, 2006 Meybe they're busy with stocking up? Don't worry dude, they'll reply. I just received my reply from Jay early this morning (Singapore time)... Quote Link to comment Share on other sites More sharing options...
david-aussie Posted December 2, 2006 Report Share Posted December 2, 2006 I receive rmail from them yesterday. But I do know they are busy at this moment... May be u should send the emai again.... Quote Link to comment Share on other sites More sharing options...
r11co Posted December 2, 2006 Author Report Share Posted December 2, 2006 I did, yesterday. I'll give them a couple more days... Quote Link to comment Share on other sites More sharing options...
r11co Posted December 2, 2006 Author Report Share Posted December 2, 2006 Got round to me in the end (and the news was good!!) Once again Silix do the biz. They ain't high profile, they don't shout their mouths off, but Jay and Angel are dealers par excellence. Quote Link to comment Share on other sites More sharing options...
david-aussie Posted December 2, 2006 Report Share Posted December 2, 2006 I have to agreed. They are not high profile. But I have bought a few watch from them now. service was always great and watch seems to be same as others. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.