wan Posted April 26, 2009 Report Share Posted April 26, 2009 I have a package that has been in Dallas TX. US customs office for 5 days. (it says "inbound into customs" it has not changed) Any advice? Does anyone know the direct telephone number to Dallas TX. US customs? Any help would be great............Thanks, W Quote Link to comment Share on other sites More sharing options...
patinga Posted April 26, 2009 Report Share Posted April 26, 2009 Are they reps? I had a watch in the NY Customs for 15 days, then just arrived. Unless you get the dreaded letter, I wouldn't worry about it. Quote Link to comment Share on other sites More sharing options...
mpp Posted April 26, 2009 Report Share Posted April 26, 2009 Hey Wan, hope you are doing good. Try this # , but be a bit wary if the package in question needs to be opened haha I have no idea if this is the correct #, but give it a try. US Customs Office (972) 550-4800 2411 Gateway Dr Irving, TX 75063 If all else fails try this one US Customs Homeland Security (972) 870-7460 7501 Esters Blvd, Irving, TX 75063 Good Luck ! mp Quote Link to comment Share on other sites More sharing options...
triplehd Posted April 26, 2009 Report Share Posted April 26, 2009 I would advise NOT to call customs. Think about it for obvious reasons. Just be patient. Quote Link to comment Share on other sites More sharing options...
Toadtorrent Posted April 26, 2009 Report Share Posted April 26, 2009 Wait wait wait...that's what reps are all about. If something is wrong...you'll get notice...otherwise...it's just sitting in processing. Quote Link to comment Share on other sites More sharing options...
mikellem Posted April 26, 2009 Report Share Posted April 26, 2009 Wan, Do NOT call customs... You will raise a red flag IMHO... Give it time... I bet she will arrive... MM Quote Link to comment Share on other sites More sharing options...
bonecollector Posted April 27, 2009 Report Share Posted April 27, 2009 "Hi, I have a, umm, replica watch that you guys have had for five days now. When do you think you'll be sending it on its way?" Quote Link to comment Share on other sites More sharing options...
kimdeal Posted April 29, 2009 Report Share Posted April 29, 2009 You know, US Customs is a govt agency. They really don't care about you or your watch very much, and there is no such thing as 'customer service' - because of course, you are not their customer. So, if they are too slow for you, you will threaten them by saying next time you will take your valuable business to their competitor? Five days in US Customs is quite common. I've shipped lots of genuine goods via Fed Ex which have been held up about that long, and Fed Ex supposedly expedites shipments through customs. Quote Link to comment Share on other sites More sharing options...
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