Hopefully this will get sorted out to the satisfaction of all involved. What we have to remember is these dealers sell hundreds if not thousands of watches per year. Occasionally, one that is less than acceptable will get by the seller. Who knows how many folks are employed in the sellers business. Possibly a new person handled this watch, maybe the main guy Toro himself let it slip through. The real issue here, is not that a defective watch was shipped, the facts speak for themselves,in this case, but the real issue is what the seller does to rectify the situation. Sometimes to get the problem off dead center, it takes a nudge. That's what we are here for. We look at the situation, and if a nudge is needed, we are more than happy to intercede on the buyers behalf. I cannot speak for other forums, ad I am only a member there. Not a moderator. I would hope that since we are smaller, and fell that we are more of a family, we can be more proactive in helping members who have legitimate problems. An@dinosaur1, I cannot speak for the others on the mod squad here, but I believe that they all in sync with my feelings. And they are this, I don't give a good damn if someone is a mod's buddy, if you are right, you are right. If we have a problem, I look at what YOU said, and what YOU did to determine what action is appropriate. I will say that here, unless your actions are particularly egregious, you are going to get a warning, and then a time out before you get and outright ban. So enjoy your stay here, treat everyone the same as you would if you were sitting across from them in person, and you will not have any problems.