Welcome to the wierd and wonderful community. This is the place to be when you'r into watches.
You should follow Lani ('s advice) - Josh would never accept selling you a faulty watch, that way he won't get any more business from you. He is one of the best dealers we have but he haven't got the staff or time to check every single watch he (drop)ships out.
TT/Andrew can be compared to him and I have bought 20+ reps from those guys. 4 of those had to go back but issues solved every time mate.
It can be demn annoying getting a rep that obviously haven't been QC before shipping. A lot of issues could be avoided just by simply looking at the watch before packing. - At least all of the faults on my reps would have been reveiled in a simple visual QC.
Baddies:
AP ROO rubberclad - movement error - second hand jutter
AP ROO SS - bracelet BROKEN in clasp when arrived and bezel screw missing
Breitling blacksteel Skyland - Jerky stop watch function - bezel rattly
Rolex DSSD - Wrong version sent. Got a V3 instead of new model
Rolex DSSD new Asian - bridge and rotor had came off and was rattling inside case upon arrival
Rolex Vintage Sub - Bezel insert was missing
Vintage GMT - Stem and crown fell off
IWC big pilot - Rotor sounds like a freight train braking
Breitling Avenger Seawolf - Movement screws missing
And counting
Good thing: EVERY single fault have been dealt with and sorted in some way.
The result is that I'm a happy rep enthusiast and customer with Josh and Andrew. IMO you would have to pay a lot more money to have them do QC on every single piece they send out.
But it IS frustrating to get a $600 rep like an AP and not being able to put it on your wrist for two months because some jerk simply broke the bracelet when packing the watch.
Still you get watches that might peform somewhat similar to the gens at 1/10 or 1/20 of the price. Happy rep'in
Thogaa