I would disagree with you. It wasn't just about pricing. If it were, they wouldn't have bothered posting. Just raise prices and "let the chips fall where they may". Neil and Josh Nana were talking about the problems inherit in the business getting much worse, and although it reflects in pricing, you missed the point, if you didn't see the big picture.
All anybody focuses on is: Price......price.....price.
........Missed the point!
And if your focus was only on Neil's attitude, then you really missed the point!