General QC, I mean if they want more business they need to look after their customers, and make sure that what they are providing is value for money and everything is as it should be, everything works correctly etc. IMHO they should all have a pressure tester and test the supposedly water proofed watches themselves before sending them! Obviously QC is to their advantage because they will end up with a [censored] off customer, and have to sort the problem out.
Anyway there are some good dealers out there who obviously understand that looking after customers will get them repeat business. Personally I can only vouch for 1 "dealer" which is Josh, he's been top notch with me with my previous purchases, and I will be ordering from him again in the future. My other reps are from other forum members so far.
Well the other dealer non watch dealer though is KB he's a top bloke too, got a few things off him so far and just getting some more at the moment. Had a slight issue with 1 item, but it wasn't his fault as it was shipped directly from the supplier so I got it quicker (what with the CNY n all). He's sorted that out now without a problem.