I have a problem with one of our trusted dealers here.
After placing my order, he sent me QC pics. I didn't like the pictures. There is obviously a huge disparity between Gen and Rep (thickness, dial, etc..)
I gently ask him to replace the order for a cheaper watch and to keep the rest of the amount to compensate for any hardship, he goes it's IMPOSSIBLE, SINCE QC pics do not grant you that right, they're simply to verify it's the same watch you ordered. I answer: But this is NOT the same watch I ordered. The watch I ordered has a "Fully dissected 1:1 Copy to Gen." in your website's description. QC pics are not good. Besides the watch is still in China, Why I cannot change the order? Mind you, I'm not asking for a refund!
Guys what's going on here? Could you please elaborate? I've never had such issue before. Usually 2 emails and BANG! Order is placed, all parties satisfied. This is the 19th email exchanged between us. It's been 15 days now and order still hasn't shipped. He wants to talk me into it, but I simply don't want it.
Could you please elaborate on this? Id love to hear your opinion.
Thank you