I think everybody feels with ya, and dont mean no harm. Except, you do need to do your own homework. The info already is here, you just need to read it.
That is why i said, take the time to get the facts and call usps, there really isnt much the admin's or mods can do on just opinions / and or storys. To be clear i am not saying you're making this stuf up.
Me too wants for you to get it resolved, but your attitude isn't much of a help. Get the facts straight, and present te facts to the admin team.