I have recently got a sub from TT, and I too have has the glidelock failure. Andrew has arranged for a replacement bracelet to be sent to me after I posted a video showing the failure.
Which model did you buy from the TT website, and how much?
Mine was only a cheapie at $138 plus $70 shipping (Triangular) and has several flaws, but I can live with them until the time I start to mod it.
Like yours, my marker at 9 is off, so too is the triangle at 12, which yours looks slightly better than mine, hence why I asked about price you paid. Your dot markers appear to be larger than normal too, and could possibly be LV dot markers. (Green Bezel sub).
There is a saying, and it is true in the rep world, you only get what you pay for.