Rk100 Posted February 28, 2013 Report Share Posted February 28, 2013 I ordered a sweet Hublot BB ceramic rose gold from Andrew (ttw). It's been in the "international hub" since the 7th feb. Today I finally received letters from customs and a company called Detain-uk breaking the bad news to me that my watch was seized. Can anyone tell me if they had this experience and/or offer any advice? Thanks Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 I recall reading a few threads on this matter. The outcome depends on your next move really. Iirc, you should contact them and state you know its a replica, and you are simply a collector of reps. this of course is dependant on the restrictions your country has on replicas. Quote Link to comment Share on other sites More sharing options...
panerai153 Posted February 28, 2013 Report Share Posted February 28, 2013 I disagree. I wouyld not contact them unless they contact you specifically. You aren't going to get the watch back. Also your address is probably now flagged in their computer so when you order another one(s) i would try to get it shipped to another address and name. Also make a copy of the letter that you received from Detain-UK and when you contact Andrew to tell him that your watch has been seized, also send him a copy of the Detain-UK letter. Most of the dealers will reship a watch, but they require proof of seizure before re shipping. As Ssteel said, there have been a lot of threads on this subject in the past few years, read some of them and you will be better informed. Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 Out of curiosity, where are you located, and which shipping method did you choose? I chose triangular shipping via the Uk to me in Finland. Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 Thanks for the advice. I've emailed Andrew with proof. Let's see what he comes back with. Quote Link to comment Share on other sites More sharing options...
bamcky2k Posted February 28, 2013 Report Share Posted February 28, 2013 i would advise NOT contacting them to inform them you know its a replica...you would be openly admitting that you were importing counterfeit goods...probably wouldnt have the best outcome for you! i would just ignore the letters, deny all knowledge, and get the next sent via a different address-a good friend/family etc... 1 Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 Ok, I was ill informed, so please disregard my previous advice. Just searched myself, and yes, do not contact customs. Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 Thanks again. I'm so gutted. The QC pics from Andrew looked amazing! Do you know if this is a sign of things to come. I hope Andrew sends a new one otherwise ill have to kiss goodbye to the money as well Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 So which method of shipping did you choose/pay for my friend? This can make all the difference. Mine was shipped with Fedex via Triangular>UK> FIN Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 I live in the UK. Shipping was via EMS/Parcel Force Quote Link to comment Share on other sites More sharing options...
martijnp Posted February 28, 2013 Report Share Posted February 28, 2013 This is a messed up situation.. I hope that Andrew send you a new one (maybe to another adress would be smart). Good luck on this, and keep us posted! Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 I live in the UK. Shipping was via EMS/Parcel Force If Andrew agrees to send you a replacement, ask him to send it via Fedex. Quote Link to comment Share on other sites More sharing options...
Guest zeleni kukuruz Posted February 28, 2013 Report Share Posted February 28, 2013 If Andrew agrees to send you a replacement, ask him to send it via Fedex. Fedex can also be a problem! Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 Don't curse me now lol, I'm awaiting delivery via Fedex from Andrew lol Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 Haha. Hope you get yours. Hope Andrew does send me a new one. Let's see what he suggests. 1 Quote Link to comment Share on other sites More sharing options...
freddy333 Posted February 28, 2013 Report Share Posted February 28, 2013 Andrew will replace the watch, but the replacement is best shipped via EMS (avoid Fedex, if possible). Quote Link to comment Share on other sites More sharing options...
dropbear2008 Posted February 28, 2013 Report Share Posted February 28, 2013 Fedex and UPS are safe for the UK. EMS goes through Parcelforce and gets checked by detain-uk and another mom-n-pop outlet I forgot the name. If you want to get it back there is a thread on RWI about what kind of communication to send. Basically they have no right to destroy your property whether rep or not.. Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 (edited) Andrew will replace the watch, but the replacement is best shipped via EMS (avoid Fedex, if possible). Are there more issues with Fedex then in your experience? It's just that personally I opted for Triangular shipping via UK with Fedex which cost me $70 total just for shipping for one watch. I was under the impression from what I have searched, found, and read that this is the safest shipping process available. Edited February 28, 2013 by SSTEEL Quote Link to comment Share on other sites More sharing options...
SSTEEL Posted February 28, 2013 Report Share Posted February 28, 2013 Some great info over on RWI regarding customs in the UK, and what measures to take. There are clear talks of if you get a letter from above said company, where they mention destroying your property, all you need to do is write to them telling them you do not approve this, and the watch will be forwarded onto you. Obviously this is open to disprove, but the thread below is a long one with several pages of members who have all experienced customs issues in the UK. Here's the thread. It's actually a poll, which is quite revealing on it's own.. http://www.replica-watch.info/vb/showthread.php/uk-customs-seizures-113838.html?highlight=seized Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 Andrew will replace the watch, but the replacement is best shipped via EMS (avoid Fedex, if possible). Quote Link to comment Share on other sites More sharing options...
billyfras Posted February 28, 2013 Report Share Posted February 28, 2013 Sorry to hear that. I dread having this happen to me. And with my luck... Has anyone heard of customs seizures in the US? 1 Quote Link to comment Share on other sites More sharing options...
Rk100 Posted February 28, 2013 Author Report Share Posted February 28, 2013 Andrew sent the watch via EMS. Ssteal, thanks for the RWI thread. Will take a look. I bet my watch will be on the wrist of someone at "Detain-uk" (whoever they are) in a few days! Annoying thought. Quote Link to comment Share on other sites More sharing options...
Rk100 Posted March 1, 2013 Author Report Share Posted March 1, 2013 So Andrew finally replied and he said he will try to reship another watch via DHL or FEDEX. Been receiving mixed reviews about both of them so who knows. Hope it doesn't get seized again. Provided a different address. If I don't get it this time, thing I'll retire from the rep game. Fingers crossed. Quote Link to comment Share on other sites More sharing options...
Mike on a bike Posted March 1, 2013 Report Share Posted March 1, 2013 billy not to my knowledge. Quote Link to comment Share on other sites More sharing options...
billyfras Posted March 1, 2013 Report Share Posted March 1, 2013 Thanks Mike. Good luck Rk100. Keep us posted. Quote Link to comment Share on other sites More sharing options...
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