vaccum Posted April 19, 2013 Report Share Posted April 19, 2013 UPDATE April 17 2013 Due to the high demand for AP lume, AR and movement service we decided to hire another watch smith to help us do "Full service”, he will be dedicated to: *take movement apart *clean using ultrasonic *put movement back together, oil, lube and grease then regulate beat and rate. I will still do all other mods like always! This will improve our turn around time by at least 30% PLEASE note that till will affect work received after April 25 2013 All other work already with me will be finished ASAP. Thanks for your support over the years and looking forward to provide the same or better quality with shorter turnaround. 3 Quote Link to comment Share on other sites More sharing options...
machete Posted April 20, 2013 Report Share Posted April 20, 2013 We are delighted with your support and still being around! <br /><br />Take care Vac. <br /><br /><br /> Quote Link to comment Share on other sites More sharing options...
vaccum Posted April 21, 2013 Author Report Share Posted April 21, 2013 Thanks! Quote Link to comment Share on other sites More sharing options...
TKH Posted May 23, 2013 Report Share Posted May 23, 2013 Thanks Vac .... Quote Link to comment Share on other sites More sharing options...
Tonyyammine Posted August 1, 2013 Report Share Posted August 1, 2013 Hi vac i tried to send you a message. I was told your cannot accept messages. Please lmk where to message you as i would like to know if your able to work on a project for me thanku. Quote Link to comment Share on other sites More sharing options...
sgtguk Posted August 1, 2013 Report Share Posted August 1, 2013 Hi vac i tried to send you a message. I was told your cannot accept messages. Please lmk where to message you as i would like to know if your able to work on a project for me thanku. Try him here mate vaclume@gmail.com Quote Link to comment Share on other sites More sharing options...
Tonyyammine Posted August 2, 2013 Report Share Posted August 2, 2013 Thanku Quote Link to comment Share on other sites More sharing options...
tech Posted August 13, 2013 Report Share Posted August 13, 2013 Vac is back after tending to some family health issues. He is currently catching up with everyone. Have you tried emailing him again? Quote Link to comment Share on other sites More sharing options...
watchaddict Posted September 7, 2013 Report Share Posted September 7, 2013 I for one have been trying to get a response since July 31. All I get is the automated response. Funny because he seems to have time to take new new business, respond in threads, and bump threads. Quote Link to comment Share on other sites More sharing options...
Jkay Posted September 8, 2013 Report Share Posted September 8, 2013 Vaccum doesn't really reply. His normal turnaround is 3 months. Or a little more. Quote Link to comment Share on other sites More sharing options...
watchaddict Posted September 8, 2013 Report Share Posted September 8, 2013 I know his historic lack of communication as the watch I sent in was purchased from him. The problem is that the watch had a problem and it was sent back. He has had the watch since July 2 and has yet to let me know what he is doing to it. Quote Link to comment Share on other sites More sharing options...
Irontomkidd Posted September 8, 2013 Report Share Posted September 8, 2013 I know his historic lack of communication as the watch I sent in was purchased from him. The problem is that the watch had a problem and it was sent back. He has had the watch since July 2 and has yet to let me know what he is doing to it. I sent him an email on 10/27/2010 (just looked up the email) to send my first rep in for service. I got an automated response saying he was busy and wouldn't be able to respond quickly... I am still waiting on a reply. The Zigmeister has worked on 6 watches since. Quote Link to comment Share on other sites More sharing options...
kindred666 Posted September 8, 2013 Report Share Posted September 8, 2013 I sent him an email on 10/27/2010 (just looked up the email) to send my first rep in for service. I got an automated response saying he was busy and wouldn't be able to respond quickly... I am still waiting on a reply. The Zigmeister has worked on 6 watches since. Huh?? 3 years ago??? Quote Link to comment Share on other sites More sharing options...
Irontomkidd Posted September 8, 2013 Report Share Posted September 8, 2013 Huh?? 3 years ago??? yep Quote Link to comment Share on other sites More sharing options...
Jkay Posted September 8, 2013 Report Share Posted September 8, 2013 Zigmeister has a personal secretary to handle his communications, and even then it's frowned upon to communicate unnecessarily. I"m not excusing the lack of communication - I'm trying to lay out what to expect. You send your piece to Vac and you get it back in immaculate shape 3+ months later. Trying to email him is not recommended. When my project with him hit 10 weeks, I titled my email "10th week update" and that got a reply. Quote Link to comment Share on other sites More sharing options...
Irontomkidd Posted September 8, 2013 Report Share Posted September 8, 2013 Zigmeister has a personal secretary to handle his communications, and even then it's frowned upon to communicate unnecessarily. I"m not excusing the lack of communication - I'm trying to lay out what to expect. You send your piece to Vac and you get it back in immaculate shape 3+ months later. Trying to email him is not recommended. When my project with him hit 10 weeks, I titled my email "10th week update" and that got a reply. I have heard he does great work, but have not seen anything he has done. I have had great communication with Jennifer through the years and am sad to see The Zigmeister retire, my Safari is on the way back and should be here tomorrow. I would love to send the new FC diver to Vac for AR, but how do you even schedule a job if he does not reply? Quote Link to comment Share on other sites More sharing options...
Jkay Posted September 8, 2013 Report Share Posted September 8, 2013 Yeah, I understand. Maybe he finally realized he is overbooked and is refusing new work by non-replies. I don't know. Quote Link to comment Share on other sites More sharing options...
stolikat Posted September 8, 2013 Report Share Posted September 8, 2013 I have used VAC several times over the years. Email com's have always been prompt and I have never had a three month turnaround. Quote Link to comment Share on other sites More sharing options...
Jkay Posted September 8, 2013 Report Share Posted September 8, 2013 I have used VAC several times over the years. Email com's have always been prompt and I have never had a three month turnaround. I'm glad. Maybe he prioritizes returning customers. As soon as my piece was complete, he did ask me for a follow-on project. Quote Link to comment Share on other sites More sharing options...
watchaddict Posted September 8, 2013 Report Share Posted September 8, 2013 Kind if hard to have return customers when new customers are treated poorly. Its fine to treat returning customers better but you still need to make a new customer want to return. But hey what do I know about business? 1 Quote Link to comment Share on other sites More sharing options...
watchaddict Posted September 13, 2013 Report Share Posted September 13, 2013 Resolved: Thanks for responding Vac. I will say I got worried when I didn't see a response but you more than made up for it. This must be the reason we all come to you as it is hard to find honest people who do good work. The watch should be here tomorrow and I will post some pics for all to see. AP Diver 4.1 Full relume Hand picked bezel and hands Recessed bezel screws Low beat movement Gen Rubber Strap Ah can't wait!!! Quote Link to comment Share on other sites More sharing options...
elconquistador Posted September 13, 2013 Report Share Posted September 13, 2013 Kind if hard to have return customers when new customers are treated poorly. Its fine to treat returning customers better but you still need to make a new customer want to return. But hey what do I know about business? I am a first time customer and Vac did a beautiful job on my 3717 that got a swiss movement, lume and a crystal upgrade. It took a little while (he did have a family issue during), but totally worth it. There are watches I did not plan to get because of bad lume that I now will get and pass on to Vac. Quote Link to comment Share on other sites More sharing options...
Jkay Posted September 13, 2013 Report Share Posted September 13, 2013 It always takes a little while. He does excellent work .. the very best now that Zig is retired. Just don't expect a 2 or 3 week turnaround. Quote Link to comment Share on other sites More sharing options...
xphiledan Posted September 16, 2013 Report Share Posted September 16, 2013 Is there any other way to reach him other than his gmail address? Trying to follow up on 2 watches I have in for servicing. Quote Link to comment Share on other sites More sharing options...
Motoman4540 Posted September 26, 2013 Report Share Posted September 26, 2013 I'm a returning customer and no matter what vac says, it's always three months. Seems to just be the way it is.... 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.