watcher Posted July 2, 2008 Report Share Posted July 2, 2008 Ordered my offshore from Angus but it was 'awaiting customs charging'. Today I look on the parcelforce tracking and it says delivered!! Which is confusing as it clearly had not been. Upon asking for detailed info it stated that delivery was made to hM customs!! I think I may have a problem!! Any ideas guys? Link to comment Share on other sites More sharing options...
freddy333 Posted July 2, 2008 Report Share Posted July 2, 2008 Ordered my offshore from Angus but it was 'awaiting customs charging'. Today I look on the parcelforce tracking and it says delivered!! Which is confusing as it clearly had not been. Upon asking for detailed info it stated that delivery was made to hM customs!! I think I may have a problem!! Any ideas guys? Packages are routinely sent to customs prior to being released for delivery. If you are contacted by a customs official, then you may have a problem. Otherwise, the package will probably leave customs in a day or 2 & be in your hands shortly after that. Link to comment Share on other sites More sharing options...
lanikai Posted July 3, 2008 Report Share Posted July 3, 2008 Ordered my offshore from Angus but it was 'awaiting customs charging'. Today I look on the parcelforce tracking and it says delivered!! Which is confusing as it clearly had not been. Upon asking for detailed info it stated that delivery was made to hM customs!! I think I may have a problem!! Any ideas guys? OH>>OH..... Her Magisties Customs officials have very nice collections NAH>>> what freddy said is probably the correct answer.. Link to comment Share on other sites More sharing options...
watcher Posted July 4, 2008 Author Report Share Posted July 4, 2008 Unfortunately it was not the right answer!! Parcelforce have informed me on the phone that the AP has been seized and to contact the HM Customs! Not sure what steps to take next! It could not have happened to a worse watch. I so wanted the new Offshore!! Link to comment Share on other sites More sharing options...
Mickey Padge Posted July 4, 2008 Report Share Posted July 4, 2008 Unfortunately it was not the right answer!! Parcelforce have informed me on the phone that the AP has been seized and to contact the HM Customs! Not sure what steps to take next! It could not have happened to a worse watch. I so wanted the new Offshore!! First time I have heard that ever happening in the UK! I had a Breitling just get released through customs today too, scary stuff I would contact Angus and wait for customs to contact you before you do anything, also Pafcelfarce could be wrong, they are not the best company...... Link to comment Share on other sites More sharing options...
Guest nikos1978 Posted July 4, 2008 Report Share Posted July 4, 2008 hello same problem and for me my friend 17:33 International Hub Arrived at outward Office of Exchange 19:22 International Hub AWAITING CUSTOMS CHARGING 19:22 International Hub Arrived in destination country 00:34 Heathrow Airport Arrived at destination country 14:07 Delivery Agent - GUANGZHOU - PTT Left origin country 14:33 Delivery Agent - CHINA Collected from customer Link to comment Share on other sites More sharing options...
lanikai Posted July 4, 2008 Report Share Posted July 4, 2008 what ever you do .. do not contact or call anybody !!! I don't know the procedure in EU .. but here you would get a certified letter not a 'phone call" from the delivery service.. be it US mail or otherwise..sit tight .. wait and see is all that can be done.. I don't see any siezure note... but again I am not familiar with th lingo there.. Link to comment Share on other sites More sharing options...
Mickey Padge Posted July 4, 2008 Report Share Posted July 4, 2008 what ever you do .. do not contact or call anybody !!! I don't know the procedure in EU .. but here you would get a certified letter not a 'phone call" from the delivery service.. be it US mail or otherwise..sit tight .. wait and see is all that can be done.. I don't see any siezure note... but again I am not familiar with th lingo there.. I have a feeling watcher phoned parcelforce, not the other way round, which kind of removes his ability to deny all knowledge Maybe an EU dealer could offer some advice? Link to comment Share on other sites More sharing options...
sander Posted July 4, 2008 Report Share Posted July 4, 2008 Unfortunately it was not the right answer!! Parcelforce have informed me on the phone that the AP has been seized and to contact the HM Customs! Not sure what steps to take next! It could not have happened to a worse watch. I so wanted the new Offshore!! I Link to comment Share on other sites More sharing options...
Guest nikos1978 Posted July 4, 2008 Report Share Posted July 4, 2008 no the watch come with ems ship to uk Link to comment Share on other sites More sharing options...
Guest nikos1978 Posted July 4, 2008 Report Share Posted July 4, 2008 19:27 National Hub Sorted in hub 17:33 International Hub Arrived at outward Office of Exchange 19:22 International Hub AWAITING CUSTOMS CHARGING 19:22 International Hub Arrived in destination country Link to comment Share on other sites More sharing options...
Slartibartfast Posted July 4, 2008 Report Share Posted July 4, 2008 Excellent!! Keep us updated. I have one on the way to me (fingers crossed). Link to comment Share on other sites More sharing options...
Mickey Padge Posted July 4, 2008 Report Share Posted July 4, 2008 19:27 National Hub Sorted in hub 17:33 International Hub Arrived at outward Office of Exchange 19:22 International Hub AWAITING CUSTOMS CHARGING 19:22 International Hub Arrived in destination country That looks as normal as you could want, no problems there at all.... Mine said that for two days, then it was released...... Link to comment Share on other sites More sharing options...
freddy333 Posted July 4, 2008 Report Share Posted July 4, 2008 Unfortunately it was not the right answer!! Parcelforce have informed me on the phone that the AP has been seized and to contact the HM Customs! Not sure what steps to take next! It could not have happened to a worse watch. I so wanted the new Offshore!! Sorry to hear that. Based on the number of packages I have received over the past year that have been opened/resealed by US Customs, it is pretty clear that customs officials in the UK & US are finally (7 years after 9/11) starting to take their work seriously. And I guess having packages seized from time to time is the new reality until things return to normal. I would inform the seller that the package was seized & request he send a replacement. However, I would find a friend who is willing to accept the package for you as Customs will probably be closely scrutinizing the next few packages you receive from outside the UK. In the unlikely event that you receive a certified letter from Customs, you may have to deal with them at some point. But, more likely, the watch will just be destroyed (or end up on the wrist of another Customs agent) & that will be that. Link to comment Share on other sites More sharing options...
By-Tor Posted July 4, 2008 Report Share Posted July 4, 2008 Sorry to hear that watcher. UK has always been one of the easiest customs, but perhaps this has changed recently. Once again the EU dealers is the answer for us. Sometimes it means a bit longer wait (so that our dealers can source the watches), but avoiding even one incident like this is well worth it (imho). Link to comment Share on other sites More sharing options...
watcher Posted July 5, 2008 Author Report Share Posted July 5, 2008 02-07-2008 16:47 International Hub Delivered to HM Customs 02-07-2008 16:47 International Hub En route to delivery depot 30-06-2008 21:18 International Hub AWAITING CUSTOMS CHARGING 30-06-2008 21:18 International Hub Arrived in destination country 30-06-2008 07:51 Heathrow Airport Arrived at destination country 27-06-2008 22:00 Delivery Agent - GUANGZHOU - PTT Left origin country 26-06-2008 14:02 Delivery Agent - CHINA Collected from customer This is the tracking info so far. This is what made me ring and find out where it was. It was then that the PForce girl said her screen stated it had been seized. Link to comment Share on other sites More sharing options...
Guest nikos1978 Posted July 5, 2008 Report Share Posted July 5, 2008 and now any news my friend watcher? Link to comment Share on other sites More sharing options...
fakemaster Posted July 5, 2008 Report Share Posted July 5, 2008 Maybe someone came for him... Link to comment Share on other sites More sharing options...
watcher Posted July 5, 2008 Author Report Share Posted July 5, 2008 Still here! I will not hear anything now until next week Nikos. My AP conversion kit arrives Monday too(AP were very quick and shippped the same day with Fedex!)!! plus a Rubber strap is on it's way from Angus which I forgot to order when I bought the watch. Angus says it would be the first package to be seized here!! and has offered to send a replacement which is very good of him because this sort of probelm is neither parties problem really if packaged and described ok. Will keep you all posted. Link to comment Share on other sites More sharing options...
freddy333 Posted July 5, 2008 Report Share Posted July 5, 2008 02-07-2008 16:47 International Hub Delivered to HM Customs 02-07-2008 16:47 International Hub En route to delivery depot 30-06-2008 21:18 International Hub AWAITING CUSTOMS CHARGING 30-06-2008 21:18 International Hub Arrived in destination country 30-06-2008 07:51 Heathrow Airport Arrived at destination country 27-06-2008 22:00 Delivery Agent - GUANGZHOU - PTT Left origin country 26-06-2008 14:02 Delivery Agent - CHINA Collected from customer This is the tracking info so far. This is what made me ring and find out where it was. It was then that the PForce girl said her screen stated it had been seized. From what I see, it all looks pretty normal to me. All packages get 'delivered' to customs for 1-3 days prior to being released for delivery to the recipient. Unfortunately, your eager phone call may have caused the shipper to become suspicious, which caused customs to double-check a shipment that might otherwise have gone unnoticed. Because EMS is slow in updating their tracking info, it is always best to wait at least a week after customs receives your shipment before you start worrying or making phone calls. You may even still get lucky & receive your package. But if you do not receive the shipment or a letter from customs in about a week, it is probably a goner. Link to comment Share on other sites More sharing options...
Slartibartfast Posted July 6, 2008 Report Share Posted July 6, 2008 @watcher ..... good luck with yours! @nikos ...... does this mean that yours has cleared customs and is on the way home? Link to comment Share on other sites More sharing options...
Dani Posted July 6, 2008 Report Share Posted July 6, 2008 no the watch come with ems ship to uk 19:27 National Hub Sorted in hub 17:33 International Hub Arrived at outward Office of Exchange 19:22 International Hub AWAITING CUSTOMS CHARGING 19:22 International Hub Arrived in destination country start your own thread duffus. Link to comment Share on other sites More sharing options...
watcher Posted July 6, 2008 Author Report Share Posted July 6, 2008 From what I see, it all looks pretty normal to me. All packages get 'delivered' to customs for 1-3 days prior to being released for delivery to the recipient. Unfortunately, your eager phone call may have caused the shipper to become suspicious, which caused customs to double-check a shipment that might otherwise have gone unnoticed. Because EMS is slow in updating their tracking info, it is always best to wait at least a week after customs receives your shipment before you start worrying or making phone calls. You may even still get lucky & receive your package. But if you do not receive the shipment or a letter from customs in about a week, it is probably a goner. I've recieved more watches over the last 10 years than I care to remember and this is far from normal practise in the UK. Parcelforce have confirmed already that it is seized so it is beyond normal procedure for it to simply be going through the various stages of delivery. I hope I'm wrong and the order of play has changed but I'm sure this next few days will produce an answer. Fingers crossed! Link to comment Share on other sites More sharing options...
Guest nikos1978 Posted July 14, 2008 Report Share Posted July 14, 2008 hello my friend did you receive the watch or not any news????????????????????? Link to comment Share on other sites More sharing options...
watcher Posted July 21, 2008 Author Report Share Posted July 21, 2008 Today I decided to ring customs to find out the story of my parcel and was told that there is a special excersize currently going on with China pakages where they are being inspected more closely than normal. A different department is doing this and I now have to wait for them to contact me about it. I still don't know if it has been opened or not!! She did ask me if it contained tobacco products to which I replied 'very unlikely'. Link to comment Share on other sites More sharing options...
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