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How To Deal With Newbies ......


Perfectionist

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DEALER OPTIONS ON HOW TO HANDLE NEWBIES : :bangin:

OPTION 1 ) Newbies ?? Screw em !! I've been on these forums for a long time now and have built up a healthy customer base who know what they are buying, know what to expect and keep placing regular orders with me .... plus they are obedient, docile, never stop praising me and are secretly in love with me :wub:

OPTION 2 ) Newbies ?? Love em !! This is a business for me (full-time or part-time) and I wanna sell as many watches as I can (while this gravy train is in motion, cos sooner or later this train is gonna stop!) therefore I must treat all newbie orders with the utmost care to make sure these mofo's don't f**k things up for me !! :thumbsupsmileyanim:

This will involve simple things such as :

a ) Get a good email dialogue going with the newbie, explaining what I sell, what are the flaws, how long delivery would take and most importantly, what to do if anything is not to their liking .... be honest and realistic and do not, under any circumstances, assume the newbie has an IQ above above single digits :whistling:

b ) Stay in contact with newbie, letting them know when item has been shipped out and emailing again when item has arrived to make sure little noobkin is happy and won't run crying to Paypal :bicycle: .... Throughout the "First Purchase Process", keep reassuring newbie that all is well and if need be, tell him a bed-time story so he can sleep at night, instead of worrying about how he sent hundreds of bucks to a total stranger in another country whom he has never met, to supply contraband goods, which may get stopped by Customs, and may turn out to be a complete scam/rip-off, like all his friends warned him about ..... :p

Although this will involve a major investment in time and effort on my part, I realise this is the nature of the business I have chosen to run and am happy and grateful for the opportunity to earn money through this dubious and mildly illegal trade .... not only would I be protecting my business from "Newbster Attack", I would be generating a long and very loyal relationship with said newbie, therefore making him much poorer and me much richer :victory:

Job Done :3a:

I'm now gonna write to Bush and Blair to help them sort out the Middle East ....

PS - Note to long-time members who see a "Dealer In Distress" and suddenly turn in to Don Corleone, ready to make offers that a newbie cannot refuse etc etc LOL :black_eye:

Dude, YOU ARE NOT THE GODFATHER !! :(

You are a middle aged man with wife and kids who would never risk a lawsuit or criminal charge to physically harm any individual in the western world .... especially over a silly hobby involving fake watches !!

To be in any position where you may deem yourself above the law, would require you to be extremely wealthy and have great influence in both the legitimate world and more importantly the illegal underworld .... men such as these do not buy cheap fake watches and moreover, do not frequent internet forums talking about them !! LOL !! :winkiss:

Not to burst anyone's bubble but, generally speaking .... Mafia Dons, Pimps, Gangsters, Corrupt Politicians etc etc tend to collect the genuine versions !! :wounded1:

You may however instigate a humorous exchange of insulting posts with TTK - this will greatly help to relieve the stress and frustration the latest Newbster Attack may have caused :yuk:

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Oliver is the only one who really knows exactly how to deal with those newbies. He was a natural born genious at it. Where is master Bricky?

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Teach me how ???? This is what I get this morning.. It sent shivers down my spine !

Total Amount: $XXX.00 USD

Currency: U.S. Dollars

Transaction ID: 6AXXXXXXXXXXY

Total Shipping: $25.00 USD

Quantity: 1

Item/Product Name: W-W-W

Buyer: XXXXXXXXX

Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

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Dude, YOU ARE NOT THE GODFATHER !! :(

You are a middle aged man with wife and kids who would never risk a lawsuit or criminal charge to physically harm any individual in the western world .... especially over a silly hobby involving fake watches !!

Who are you talking to? :blink:

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men such as these do not buy cheap fake watches and moreover, do not frequent internet forums talking about them !! LOL !! :winkiss:

Not to burst anyone's bubble but, generally speaking .... Mafia Dons, Pimps, Gangsters, Corrupt Politicians etc etc tend to collect the genuine versions !!

Are you sure ? B)

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Throughout the "First Purchase Process", keep reassuring newbie that all is well and if need be, tell him a bed-time story so he can sleep at night....

Oooooo :wub: my small history preferred that my dealer can never forget to read me before going to sleep

is this (you take clipboard) : "The Lord Rep of The Bulgy Ring" .

All night read me this..... and I'm so happy !!!!

Edited by MAHLER
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Teach me how ???? This is what I get this morning.. It sent shivers down my spine !

Total Amount: $XXX.00 USD

Currency: U.S. Dollars

Transaction ID: 6AXXXXXXXXXXY

Total Shipping: $25.00 USD

Quantity: 100

Item/Product Name: W-W-W

Buyer: XXXXXXXXX

Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

was reality perhaps this ?

Total Amount: $0.00 USD

Currency: U.S. Dollars

Transaction ID: 6AXXXXXXXXXXY

Total Shipping: $25.00 USD

Quantity: 1

Item/Product Name: All Items

Buyer: MAHLER

Message: HI, I pay for you the shipping send me all items for $0.00 USD on your site to this address XXXXXXXXXXX,,, I am a member of wow team and have heard not great things about crazy sales,,I will be happy to post my experience with you on there website. I will also be purchasing another $0.00 Item for my after this,,THANK YOU!

:D

in effects the $0.00 freezes and removes the breath...

Edited by MAHLER
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Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

Why the word REPLICA in the PayPal message?

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Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

Ofcourse it is very stupid to mention a replica site in a paypal message. But this guy probably stumbled upon rwg saw your name and site and ordered a watch. He really has no clue how these things work. All he knows is, he wants that watch and he wants it now! If People can go to your site and without any explaining can buy a watch with paypal, these thing will continue to happen. You have to invest some time to teach them how it is done the proper way. But thats just my 0,2 cents.

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Teach me how ???? This is what I get this morning.. It sent shivers down my spine !

Total Amount: $XXX.00 USD

Currency: U.S. Dollars

Transaction ID: 6AXXXXXXXXXXY

Total Shipping: $25.00 USD

Quantity: 1

Item/Product Name: W-W-W

Buyer: XXXXXXXXX

Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

why isn't there for starters a "10 basic rules for buying" pinned in the dealer section ?

and

Is there a possibility to block message to the seller in paypal ?

Gerco

Ps: Joshua, i understand your shivers...........

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why isn't there for starters a "10 basic rules for buying" pinned in the dealer section ?

and

Is there a possibility to block message to the seller in paypal ?

Gerco

Ps: Joshua, i understand your shivers...........

I think we need something like the rules of buying but you can't know for sure if some one byuing from any of our dealers has found them through RWG. Also, I think that most dealers should be clear with 1st time buyers from the first contact. Clarify situations regarding customs responsibilities, faulty watches, shipping time estimate, and as many problem areas as you can think of. Have a standard mail set up for these situations. Remember that a lot of 1st time buyers will panic if they don't have their watch within a week - this has to be explained to them from the start.

0.02c

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Teach me how ???? This is what I get this morning.. It sent shivers down my spine !

Total Amount: $XXX.00 USD

Currency: U.S. Dollars

Transaction ID: 6AXXXXXXXXXXY

Total Shipping: $25.00 USD

Quantity: 1

Item/Product Name: W-W-W

Buyer: XXXXXXXXX

Message: Hi,,please ship as soon as possible as this is a birthday gift for my dad in a week and would love to have it before then,,I am a member of REPLICA-WATCHES-GUIDE.COM and have heard great things about Joshua,,I will be happy to post my experience with you on there website. I will also be purchasing a watch for my wife after this,,THANK YOU!

I don't know what more you can do than to send ordering details in an email specifying DO NOT include any details. I think Joshua's ordering interface links directly with PayPal when you buy so you do not get an intervening warning not to include details. It makes for easier ordering and easier screw ups from those newbies out there who think buying a replica watch from China is like ordering a DVD from Amazon.com. As much grief as he gets here, I think Paul and others like him who do their initial screening through email with instructions as to what to do and what not to do better insulate themselves from problem customers. They probably also loose customers due to the extra layer they have to go through.

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It's not enough to state "do not". You also have to state "why". In my first transaction, I put in the information of the watch I wanted even though I was told "do not". Why did I do that? It's because I had no idea why not! Because it wasn't explained to me, I interpreted the "do not" in a different way.

I think I interpreted it by excluding the information from the subject line, but put the information in the "details" section. I mean how the heck was I to know that the dealer did not want any mention or implication of a replica ANYWHERE - since there was no explanation given, nor any elaboration.

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