This platform that we use has had to try and keep up with all sorts of new tech, tablets, ipads, laptops, pc's etc. It does it very well imo, but there will always be bugs in technology. The picture bug is the one that's driving me insane right now. I'm being told from photobucket etc that they've have updates sitting at the moment, try downloading a new version of what you're using. As moab said, copy/paste seems to be the one that works best right now. I'll update if I hear anything more! Sent from my SM-G935F using Tapatalk