I think that this kind of story can happen to anyone of us.
As far as I am concerned, there are no board trusted dealers, only member trusted dealers... This means I have stopped buying blindly from those listed here. I am buying from those our members or I have been successful with. Sometimes, they are the boards dealer, often they aren't. I have so many things to tell about them.
Don't misunderstand me, I don't blame them (all), because some are really good, and it's true that they at least have the advantage of knowing this business well. The problem of this knowledge is that it can be used against members : promising double AR coating where it's simple, promising unexisting servicing etc... That can't happen with someone who has no clue of what a PAM112 is
Same old story.
I have permanently 25 watches home, and I bought/resold a lot already : statistically I had less problems with non board dealers, including Tony, until he took an other way (to be confirmed still...).