You just need to call around. IME the problem isn't finding a "rep friendly" jeweler, it's finding a competent jeweler. None of them turn business away, but alot of them aren't very good. I like to find a small independently owned shop by a guy who has been a watchsmith for many years. In my town, I found a guy who has accounts with most of the bigger jewelery shops, mall shops, etc. When people bring watches in to these shops for repair, these shops send the watches out to him.