brianmds Posted August 29, 2012 Report Share Posted August 29, 2012 I've never opened up a dispute with paypal before before so im looking for insight. Yesterday i received a replica from one of our trusted dealers (not going to disclose who yet) and it happened to have a broken movement. Kinda upsetting considering the guy said he would inspect it before shipping to make sure it was in working order but i cant change that. So depending on how the dealer handles the situation, if needed, i will be opening one up. So my question is what can i expect? Quote Link to comment Share on other sites More sharing options...
whoever Posted August 29, 2012 Report Share Posted August 29, 2012 don't...just don't do it.....just contact him......normally everything will be taken care of....just be nice, and don't yell at him right away! Quote Link to comment Share on other sites More sharing options...
fredfree Posted August 29, 2012 Report Share Posted August 29, 2012 expect everyone telling you not to do that. If the dealer is a TD nothing to worry, just be patient. Quote Link to comment Share on other sites More sharing options...
basketbob951 Posted August 29, 2012 Report Share Posted August 29, 2012 Dont. Just speak with the guy and it will be solved To answer your question, Paypal does not study "item not as described case" if the purchase was made outside eBay It's in their Conditions you signed. Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 Yeah as long as the guy replies and pays for return shipping i won't. At first i asked for a exchange but after thinking about it i just want the money back because i'd rather not deal with someone who knowingly sends a watch with a broken movement Quote Link to comment Share on other sites More sharing options...
ogladio Posted August 29, 2012 Report Share Posted August 29, 2012 Hard for you to be 100 % sure about that? Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 he said he would inspect the watch to be working perfectly fine. Doubt it broke during shipping because of how well it was packaged. At least 5 layers of bubble wrapping Quote Link to comment Share on other sites More sharing options...
rogerthat Posted August 29, 2012 Report Share Posted August 29, 2012 Like many trusted dealers he likely had one of his workers actually ship the watch I feel for your inconvenience but paypal dispute in this hobby is not for being inconvenienced. It is for being ripped off/scammed only! If you do it you should be blacklisted by all dealers and banned from all forums, that is how serious it is! Quote Link to comment Share on other sites More sharing options...
LeSentier Posted August 29, 2012 Report Share Posted August 29, 2012 That's a noob question - if you sticked to a trusted dealer, forget about the pp dispute. If not, try to sort it out anyway before you think about a dispute. You are doing yourself a favour, and also to the community. Just a friendly advice if you are planning to stay on one of the forums... Quote Link to comment Share on other sites More sharing options...
FxrAndy Posted August 29, 2012 Report Share Posted August 29, 2012 Just Dont! Quote Link to comment Share on other sites More sharing options...
panerai153 Posted August 29, 2012 Report Share Posted August 29, 2012 Take the advice of older members here who have lots and lots of experience dealing with Paypal and dealers. I would say that unless this is the last rep you plan on buying, and don't want to be bothered with these forums, use up all your other avenues before getting Paypal involved. Nothing much good will come from it I promise you. Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 i think everyone didn't read my first post. I specifically said "IF NEEDED" i would. The guy was very helpful when purchasing the watch and i expect him to come through in a timely manner that is all. If i wanted to do wrong to the guy i would have posted his company and name. Quote Link to comment Share on other sites More sharing options...
duke1973 Posted August 29, 2012 Report Share Posted August 29, 2012 I don't see why you even started this thread really?? If you've bought more than 6-8 reps then it's safe to say you'll get one DOA watch. It happens, and shipping very well could have caused it! Trust me about the damage during shipping, I've worked for USPS for years and slung my fair share of parcels across the workroom into their respective bins.... The shock from a parcel hitting a wall can and will unseat a balance. The same way dropping it from your wrist to the floor can. Quote Link to comment Share on other sites More sharing options...
FxrAndy Posted August 29, 2012 Report Share Posted August 29, 2012 Just dont OK Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 I started the thread so i can know what to do IF NEEDED. The guy replied last night saying he would exchange it as long as it has no scratches and is in new condition but it came with scratches like any other replica out there. I just needed to know what to do if he denies my exchange or wants to charge me money when i recieved a dud. Quote Link to comment Share on other sites More sharing options...
KB Posted August 29, 2012 Report Share Posted August 29, 2012 'If Needed' means it is at the forefront of your mind, even before you have spoken to the dealer. Quite simply every dealer on our board is here because they have shown over an extended period that they will address problems that arise from sales, what is killing the dealers...and I should add making prices rise...is the guys who simply use PP as a leverage to get what they want. You come here to buy replica you should accept the standards of trade the rest of the community follows. Yes there are always cases when an item is faulty or broken but every single dealer will address this. No many will not pay return shipping but that is just one of the standards you need to accept, it is your job to research the dealer before you buy, not complain about what he will or will not do after the sale. Ken Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 And btw this is the second rep i've ordered. The first one i got was from Trusty time no issues and it was pleasant. I used a different dealer for this one and the watch wasn't even for me. The purchasing from this dealer was also great just have to make sure this gets resolved and i don't mind doing business in the future with him. And please don't assume my character because i'm not someone trying to get a free watch. Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 'If Needed' means it is at the forefront of your mind, even before you have spoken to the dealer. Quite simply every dealer on our board is here because they have shown over an extended period that they will address problems that arise from sales, what is killing the dealers...and I should add making prices rise...is the guys who simply use PP as a leverage to get what they want. You come here to buy replica you should accept the standards of trade the rest of the community follows. Yes there are always cases when an item is faulty or broken but every single dealer will address this. No many will not pay return shipping but that is just one of the standards you need to accept, it is your job to research the dealer before you buy, not complain about what he will or will not do after the sale. Ken IF NEEDED means IF NEEDED. You can make your assumptions all you want. I did email the vendor prior to posting this thread. And i know when to expect replies from him which is at midnight eastern time for me. You don't have to come at me being rude just because someone filed a dispute with you recently and it was probably because of posts like these making the guy mad. Quote Link to comment Share on other sites More sharing options...
rogerthat Posted August 29, 2012 Report Share Posted August 29, 2012 (edited) OP we are not judging you just giving you the benefit of the doubt that you didn't know the severity of a PayPal dispute on a replica item from a trusted dealer Your one dispute can cost that dealer thousands which hurts all of us, is that fair because you got a faulty watch Just don't go down that road The dealer will take care of you, you may have to incur some costs in the end but that is the nature of the beast Edited August 29, 2012 by rogerthat Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 That's what i'm trying to get people to understand. I already contacted the dealer he replied no problem and offered a solution. But i replied and he hasn't yet so i'm waiting. but everyone seems like that i have a mindset that if he doesn't reply as soon as i email him that ill file a PP claim. Quote Link to comment Share on other sites More sharing options...
rogerthat Posted August 29, 2012 Report Share Posted August 29, 2012 Related news PureTime changed his policies today to require an application and prior purchase requirement in order to be allowed to pay by PayPal All I could think of when I saw that is what took a dealer so long!!! OP Treat this transaction the same as you would treat it if you sent the money western union Quote Link to comment Share on other sites More sharing options...
KB Posted August 29, 2012 Report Share Posted August 29, 2012 In what way was that post rude? I am simply pointing out the damage that is caused when members decide to try and force issues by using PP. Maybe you better go and read the post that Angus made a while ago pointing out exactly what dealers are up against. Ken Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 To me it came across as rude. I don't like for anyone to make assumption about my character because if you met me in person you wouldn't think i'm a bad guy. IF NEEDED by my definition meant last resort. You didn't seem to understand that in your post. But i'm not here to argue with you. so i apologize if i offended you. And every dealer and person who uses Paypal knows that we use Paypal for buyer protection. It give people a sense of security when purchasing an item. It gives dealers reputability and the buyers trust. That's why i feel safe to use it knowing that paypal has my back IF NEEDED. I don't hope to use paypal dispute for this problem as i'm confident the dealer will be helpful Quote Link to comment Share on other sites More sharing options...
basketbob951 Posted August 29, 2012 Report Share Posted August 29, 2012 -- Quote Link to comment Share on other sites More sharing options...
brianmds Posted August 29, 2012 Author Report Share Posted August 29, 2012 not illegal to buy replacement parts lol Quote Link to comment Share on other sites More sharing options...
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