trustywatchguy Posted July 20, 2006 Report Share Posted July 20, 2006 (edited) Dear fellow forum board members, As all of you know, recently the China customs has been hard on all of us. I have also received information from other dealers whom I speak to that places elsewhere is also facing a big crackdown on IP (Intellectual Property). Most EMS, DHL packages will have to be slightly delayed due to that. Let me share with you the facts on what is actually happening... ALL EMS Courier and DHL/FEDEX Packages which exit China will now have to be EXTRA careful. We (Dealers operating in China) will have to wait for BEST TIME to exit the packages safely to you guys so that you will receive you items with no problems. BEST TIME sometimes can mean that packages will wait for about 48-72 hours before it board the next plane to you. Other packages sometimes will be re-routed using a different tracking number because customs reject packages just at CHINA Customs Exit area. We have to re-pack them and put on NEW EMS Tracking Number. Personally, I have done many things recently to improve the situation and I can also safely say all dealers in here are also trying their best (WE ALWAYS DO!) to get items to you. For all my EMS and DHL/FEDEX packages, I have tied down with my forwarders that they WILL ONLY get back to me with TRACKING NUMBERS after they SAFELY EXIT your packages. This is a 99% sure way that your item is OUT of CUSTOMS before I send you the tracking. Sometimes, tracking number will not show on website online tracking service because our forwarders have their direct contacts with EMS to check (via phone). The Online service tracking is not reliable, i must say. =P I have also used PRIVATE COURIER Service for some packages (esp. EU countries) recently to step up the movement of my purchases from customers. I have to spend more time and money... and I hope you guys can appreciate that. Spoken to Joshua, TTK and Eddie recently and we sincerely seek your kind understanding on this issue. Have fun, guys ANDREW Edited July 20, 2006 by trustywatchguy Quote Link to comment Share on other sites More sharing options...
onexchef Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks for the update Andrew. I guess we should all just chill and wait. All will be well in the end. Quote Link to comment Share on other sites More sharing options...
KB Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks once again for the heads up Andrew, just another reason why we need to give these guys some slack. Ken Quote Link to comment Share on other sites More sharing options...
ehtolcad Posted July 20, 2006 Report Share Posted July 20, 2006 condensed version of all of that text: 1. our dealers are the BEST 2. don't get too worked up if you don't get a tracking number instantly 3. don't get too worked up if your tracking number doesn't work 4. good things come to people who wait 5. our dealers are the BEST Quote Link to comment Share on other sites More sharing options...
Gerco Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks Andrew a.o, Keeping us informed saves both the dealers and us as costumers (let's hope) a lot of hassle and gives us both understanding about the problems you're dealing with. Very much appriciated, it has been said before and I will repeat it: We are very lucky to have you guys here at the forum ! Good business ! Greetings from a very satisfied customer, Gerco Quote Link to comment Share on other sites More sharing options...
jimmytim Posted July 20, 2006 Report Share Posted July 20, 2006 Thank you for letting us know what's been happening. Quote Link to comment Share on other sites More sharing options...
kingkitesurf Posted July 20, 2006 Report Share Posted July 20, 2006 Andrew, Thanks for the update. This puts it all in perspective... It must be a true jungle out there. Good hunting. Quote Link to comment Share on other sites More sharing options...
Usil Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks, once more for keeping us up to date. Usil Quote Link to comment Share on other sites More sharing options...
FxrAndy Posted July 20, 2006 Report Share Posted July 20, 2006 Having just recieved a package from Andrew, i can corroberate the lenths that our dealers go to in order that we recieve our goods. Thank you for the update Andrew. Keep up the good work. Andy Quote Link to comment Share on other sites More sharing options...
linkukbora Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks for keeping us updated with the latest Quote Link to comment Share on other sites More sharing options...
Pugwash Posted July 20, 2006 Report Share Posted July 20, 2006 Hoorah for our wonderful contraband pushers! Thanks for the heads up, Mister Trusty. Quote Link to comment Share on other sites More sharing options...
Rikske Posted July 20, 2006 Report Share Posted July 20, 2006 Good work , thanks Andrew. Quote Link to comment Share on other sites More sharing options...
Mano74 Posted July 20, 2006 Report Share Posted July 20, 2006 usefull info indeed.... Quote Link to comment Share on other sites More sharing options...
fitmic Posted July 20, 2006 Report Share Posted July 20, 2006 Thanks for the info. Quote Link to comment Share on other sites More sharing options...
V Posted July 20, 2006 Report Share Posted July 20, 2006 Yes.. thank you Andrew for telling this in public so that we all know the situation. Quote Link to comment Share on other sites More sharing options...
dadog13 Posted July 20, 2006 Report Share Posted July 20, 2006 trusty...tnx for the info again...your service is definitely great...I never ordered from you but what i can see and read about you... ...compliments! Quote Link to comment Share on other sites More sharing options...
Watchmeister Posted July 20, 2006 Report Share Posted July 20, 2006 I must say the dealers get an A for ingenuity. I do hope this blows over but unfortunately I would suspect it gets more difficult not less over time. Quote Link to comment Share on other sites More sharing options...
cosmosblau Posted July 20, 2006 Report Share Posted July 20, 2006 Thank you for keeping us in the know. Your service has always been top notch. Quote Link to comment Share on other sites More sharing options...
trustywatchguy Posted July 20, 2006 Author Report Share Posted July 20, 2006 One thing I have to admit was the SHOCK some customers had when they received in their packages a TOY PIANO instead of their watches. They emailed me to question what I was doing and in actual fact. the watch was hidden in the little TOY PIANO.. Think some customers can testify this shocking find.. Quote Link to comment Share on other sites More sharing options...
V Posted July 20, 2006 Report Share Posted July 20, 2006 One thing I have to admit was the SHOCK some customers had when they received in their packages a TOY PIANO instead of their watches. They emailed me to question what I was doing and in actual fact. the watch was hidden in the little TOY PIANO.. Think some customers can testify this shocking find.. Quote Link to comment Share on other sites More sharing options...
Pugwash Posted July 20, 2006 Report Share Posted July 20, 2006 The watch was hidden in the little TOY PIANO.. Damn, I want a toy piano! Quote Link to comment Share on other sites More sharing options...
crystalcranium Posted July 20, 2006 Report Share Posted July 20, 2006 One thing I have to admit was the SHOCK some customers had when they received in their packages a TOY PIANO instead of their watches. They emailed me to question what I was doing and in actual fact. the watch was hidden in the little TOY PIANO.. Think some customers can testify this shocking find.. Can watch sniffing dogs be far behind??? I hope this is just a passing phase and not a portent of things to come. You dealers would know better than us if this is just a storm to be weathered. Inginuity, bribery, sleight of hand, etc...I'm sure are all being employed with all the best of intentions!!! Quote Link to comment Share on other sites More sharing options...
Alextor Posted July 20, 2006 Report Share Posted July 20, 2006 (edited) Thanks for the update...now we get two items instead of one... By the way, is that a real toy piano? Alex PS: These guys are THE best! who can imagine this type of service and communication with any other dealer out there? Edited July 20, 2006 by Alextor Quote Link to comment Share on other sites More sharing options...
Quarks Posted July 20, 2006 Report Share Posted July 20, 2006 One thing I have to admit was the SHOCK some customers had when they received in their packages a TOY PIANO instead of their watches. They emailed me to question what I was doing and in actual fact. the watch was hidden in the little TOY PIANO.. Think some customers can testify this shocking find.. HAHAHAHA Quote Link to comment Share on other sites More sharing options...
Craytonic Posted July 20, 2006 Report Share Posted July 20, 2006 can someone post a pic of the piano? Quote Link to comment Share on other sites More sharing options...
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