phong is eager to please, have no experience with mq. what I do know, is that they both require a bit of back and forth, case returning, and frustration in order to get what you're asking for. in the end, they usually come through but it's definitely something that can try on ones patience.
i wont even deal with phong anymore. not that he isnt a good guy, he is, and like I said, wants his customers to be happy. he just doesnt have control over the outcome of the products he gets for his buyers, its hit or miss and from experience, much more of a miss. so you gotta have patience and ride it out until you get what you want.
i'll be having my rep @dbane833 deal with him for me when the time comes to build one of these because I am not as level headed as my bevel cutting friend.