Fortunately never had problems with watches sent to me (knock on wood). But i alway`s ask before ordering what the "rules" are if a package get caught.
Who pay shipping charge NOW? > I believe every dealer but one includes this in his price. Or stated otherwise.
If you pay shipping charge for the first shipment and customs hold the package,who pay the shipping charge for second shipment? > Split the costs.
If you reguest refund,do you also get the refund for shipping charge? > Depends on why it is send back. Split the costs
But there will be a lot off other opinions then mine on these questions.
retep