I dont want to get involved with personalities here, but in general I am astounded at the naivety of people returning watches.
Only recently I had one received with the cheapest possible un registered, no signature required postage rate paid. And with a customs declaration for a false item and $295 VALUE!!!!!!!! This was in fact a travelling beacon flashing 'PLEASE STEAL ME' to Postal Workers on two continents, & 'LOOK AT THIS' to any customs agent/officer. Its arrival was due soley to good luck not good planing.
Similar instances have been expensive watches forwarded to me for commissioned repair by my watchsmith bearing just UK letter post stamps!!! We have a saying in the UK 'Penny Wise & Pound Foolish'.
Insurance value & customs declaration are easily entered as two different amounts (use some interpersonal skills if needs must - we all have to now and then).
Sorry I'd read this case as a cavalier risk was taken in this shipment, and consequently I really dont see it as fair to go mewing to the dealer to retrospectively make good on it.
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