Dude. You want support, protection, customer service, go to your AD.
This has been mention countless of times. You are dealing with ILLEGAL items, what more do you want for customer service? Sometimes pple on here just that things for granted. This is not a bloody local AD store where you can walk into with your big balls hanging btwn your legs. Dealers here don't open doors for you, neither will they flatter you with stupid ass compliments, sit you down, pour you a warm cup of tea and have empty conversations with you, in hopes that you will buy something from them.
What you did was cowardly, for a measly 5 euros, you filed for a paypal claim.