Stepan Posted February 24, 2015 Report Share Posted February 24, 2015 Hope I write in the right subforum. I need your opinions on problem that I have with Josh (PC). I ordered cartel 5513 from him. Yesterday package arrived without a watch. Also it included documents that package arrived damaged and without watch. I made few calls to local EMS office and to the central EMS office and they say that watch was stolen on China side because it arrived like that. And they make forms CN43 (which says that package was damaged when arrived) and CN24 (which says that nothing was inside). This form was sent to china EMS office and they should pay damages to the seller. I give all this information to Josh (with serial numbers of CN43, CN24) and made photos of documents I have. He says that it was stolen on my side and in this case he don't responsible for the package and hinted that I faked the documents. Maybe someone has same problem and can suggest me something? What should I do in this situation? Quote Link to comment Share on other sites More sharing options...
Legend Posted February 24, 2015 Report Share Posted February 24, 2015 Before anything else, may I know the website which you purchased from please? Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 24, 2015 Author Report Share Posted February 24, 2015 www.pf-818.com - ordered here, but paypaled on some watch straps website that Josh give me. Quote Link to comment Share on other sites More sharing options...
Legend Posted February 24, 2015 Report Share Posted February 24, 2015 Ok that's the correct Josh. May I know which country you're in please? Honestly, nobody will really know the point in the process when the watch got stolen. The guy handling the parcel on your local end could have stolen the watch and put whatever label on it. Just saying. May I know how much the watch is, and what you expect from Josh? I can have a word with him after hearing from you in detail. Sent from Mars using tapatalk Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 24, 2015 Author Report Share Posted February 24, 2015 I from Ukraine I ordered couple of times from Silix and more expensive watches from River without any problems. Watch was 188$ shipped. I hope to receive my watch finally. Quote Link to comment Share on other sites More sharing options...
Legend Posted February 24, 2015 Report Share Posted February 24, 2015 Hmm, ok, I would say that there is an equal probability that the watch got stolen in China or Ukraine. Of course, not every package would be stolen but it does happen from time to time. To be honest, most stolen parcel cases I have seen take place after they have arrived in the destination country. It is also not uncommon for the parcel handler to manipulate the situation such that the parcel appears to be already empty or damaged. But knowing that this is the lunar new year period in China and other parts of Asia, theft and other petty crime rates are higher in those countries, given the relatively general relaxation of law and vigilance... PM Mike on a Bike and inform him regarding the situation with Josh.. he would be able to help you better. I can help you send an email to Josh as well. Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 24, 2015 Author Report Share Posted February 24, 2015 I know Ukraine may have a bad reputation but I don't have problems with our post. I know it because I'm sending many packages abroad (to USA mostly) from my work. Anyway, I see my chances is not high? Will PM Mike on a Bike. Than you much for your support. Quote Link to comment Share on other sites More sharing options...
fitmic Posted February 24, 2015 Report Share Posted February 24, 2015 If I was Stepan, I couldn't care less where the watch was stolen. He should get the watch regardless in what country the package was tampered with! Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 24, 2015 Author Report Share Posted February 24, 2015 If I was Stepan, I couldn't care less where the watch was stolen. He should get the watch regardless in what country the package was tampered with! II have the same thoughts. Should I try to open dispute in paypal? Quote Link to comment Share on other sites More sharing options...
pcardoza Posted February 24, 2015 Report Share Posted February 24, 2015 NO!!!!! Work with Josh to get it resolved. Remember China is on holiday until next week! PATIENCE!!!!!If you cannot reach an agreement with josh. Ask the moderators here to help you! Quote Link to comment Share on other sites More sharing options...
Fracture Posted February 24, 2015 Report Share Posted February 24, 2015 II have the same thoughts. Should I try to open dispute in paypal? Seriously, never do that. That way you just screw other members as well. Try to work it out without involving paypal. Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 24, 2015 Author Report Share Posted February 24, 2015 Ok ok. Good that I ask first. Quote Link to comment Share on other sites More sharing options...
GenTLe Posted February 24, 2015 Report Share Posted February 24, 2015 If I was Stepan, I couldn't care less where the watch was stolen. He should get the watch regardless in what country the package was tampered with! Agree, there is no difference between this and having the watch "stolen" by customs. Quote Link to comment Share on other sites More sharing options...
Mike on a bike Posted February 25, 2015 Report Share Posted February 25, 2015 If I was Stepan, I couldn't care less where the watch was stolen. He should get the watch regardless in what country the package was tampered with! Correct to my knowledge but Stepan in touch with me , I will contact josh to reslove. Quote Link to comment Share on other sites More sharing options...
Stepan Posted February 25, 2015 Author Report Share Posted February 25, 2015 Correct to my knowledge but Stepan in touch with me , I will contact josh to reslove. PM was sent. Actually I was a bit disappointed with Josh reaction. Quote Link to comment Share on other sites More sharing options...
del2007 Posted March 13, 2015 Report Share Posted March 13, 2015 hello! does anybody know about www.perfect2clones.com? is this a TD site? thank you Quote Link to comment Share on other sites More sharing options...
watcher Posted March 13, 2015 Report Share Posted March 13, 2015 Not as far as I know Quote Link to comment Share on other sites More sharing options...
shirotenshi Posted March 17, 2015 Report Share Posted March 17, 2015 What happened to the lost watch in the end? Sent using 1:1 Tapatalk Quote Link to comment Share on other sites More sharing options...
Nightwatch Posted March 18, 2015 Report Share Posted March 18, 2015 If the post office even makes those forms the buyer imho is entitled to a new watch. In other threads the TDs justify premiums of 15% up to 30% just to cover this kind of situation and doas. Was it resolved by now, thread should be updated conformingly. Quote Link to comment Share on other sites More sharing options...
Stepan Posted March 23, 2015 Author Report Share Posted March 23, 2015 Nothing happened. I just waist my money. On all my e-mails he had standard reply that he don't received papers that proved the watch was stolen on China side. My recommendation will be do not deal with him. Dealing with him is kinda lottery. Customer service is awful. 1 Quote Link to comment Share on other sites More sharing options...
Ayr Posted March 23, 2015 Report Share Posted March 23, 2015 (edited) I trade online too (nearly 7 years now), but in an unrelated industry to this. In the case of lost/stolen/damaged goods, we replace the order and claim the money from the delivery service. There is no point squabbling with customers. Either the documentation is legitimate (easily checked) or it's not. If it is, then the onus is on you as a seller to ensure that the customer gets and is happy with what they paid for. Laws in the EU are clear on this, and leave no room for error (the laws are tighter than brick and mortar sales). I think the discrepancy in seller attitudes stems from our respective legal positions. Attitudes in much of China (my other half is Chinese if you're wondering) resemble attitudes in the EU before we had the DSR's introduced. Sellers would often be openly hostile and suspicious to complainants. After so many years though, sellers just grin and bear the pain of it. Arguing is pointless. Sellers lost the vast majority of any battle they tried to fight, whether they were in the right or not. Either the customer is happy or they're not. And its your job to make that happen. No matter what Stepan, you will get either your watch or money back. So don't worry. Hopefully Josh will be in a more reconcillatory mood tommorrow! If he won't resolve it, well let Paypal adjudicate. They'll examine all documentation etc and know what to do. Edited March 23, 2015 by Ayr Quote Link to comment Share on other sites More sharing options...
Stepan Posted March 23, 2015 Author Report Share Posted March 23, 2015 There is not much luck with Paypal. They don't like rep watch buyers as much as rep watch sellers. Quote Link to comment Share on other sites More sharing options...
GenTLe Posted March 23, 2015 Report Share Posted March 23, 2015 There is not much luck with Paypal. They don't like rep watch buyers as much as rep watch sellers. Well it is not necessary to write which good you didn't receive. Also considering that probably you paid through a strap/tool site (if Josh works like Andrew). In any case before doing that chat with one of the mods here. Quote Link to comment Share on other sites More sharing options...
fitmic Posted March 23, 2015 Report Share Posted March 23, 2015 Are you f*cking kidding me? Have you spoken to any of the moderators? Quote Link to comment Share on other sites More sharing options...
Stepan Posted March 23, 2015 Author Report Share Posted March 23, 2015 Josh is not trusted here (now I know why). So mods can't do much. But Mike on a bike helping me. Quote Link to comment Share on other sites More sharing options...
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