tanya Posted April 30, 2008 Report Posted April 30, 2008 Website down all week. Anyone know what's going on????
Mickey Padge Posted April 30, 2008 Report Posted April 30, 2008 Website is down, but I have spoken with him recently via email at least He mentioned to me before about relocating his website to a different webserver/country soon, maybe that is the issue with his store?
tanya Posted April 30, 2008 Author Report Posted April 30, 2008 No offence but this is how it always starts. I heard this song twice this year already and in the past couple of months. Until his site is back up and there is some sort of confirmation my money stays in my pocket. Hope it all works out !!!
Mickey Padge Posted April 30, 2008 Report Posted April 30, 2008 Well you always have to be comfortable when parting with your hard earned cash
ironmarshal Posted April 30, 2008 Report Posted April 30, 2008 I don't know what's going on, but I hope its just a server relocation. I like dealing with Angus....he's been a great dealer.
tanya Posted May 1, 2008 Author Report Posted May 1, 2008 Puretime website back up!!!!!!! Woohoo!!!!!
ryaku Posted May 2, 2008 Report Posted May 2, 2008 Now he just has to back up the old good customer service.
Sanco Posted May 23, 2008 Report Posted May 23, 2008 Well, the customer service must still be down...4 emails and no answer...I just hope I'll get the watch I paid for
xelorrolex Posted May 29, 2008 Report Posted May 29, 2008 Well, the customer service must still be down...4 emails and no answer...I just hope I'll get the watch I paid for Me too ... Quite long now ... @Sanco : did you finally have news from Angus ?
Dizzy Posted May 29, 2008 Report Posted May 29, 2008 ive been trying to email him TWO custom orders for a while and no response.. very odd
scoobs1971 Posted May 29, 2008 Report Posted May 29, 2008 I had some correspondence with him last Saturday, but I think he's burried in mails....
Rolexman Posted May 29, 2008 Report Posted May 29, 2008 I had some correspondence with him last Saturday, but I think he's burried in mails.... Always the same excuses. It seems like Angus took his business elsewere! He isn't as involved as he used to be. I remember the times . Good oll' TRC and the BCE en SOSF Sneakpreviews......
MADRED7 Posted May 29, 2008 Report Posted May 29, 2008 ...his new website seems to be a curse for him.....when I am doing business on reps it is not about super-pricing the best communicator gets my money.....when I decided to buy a watch...IT MUST BE NOW!!!! and not when I received the answer some days/weeks ago Hope Angus will be up and running in the very near future.....we don
leejo Posted June 3, 2008 Report Posted June 3, 2008 ive been trying to email him TWO custom orders for a while and no response.. very odd I am awaiting delivery of my ssd. Angus has sent me a tracking number but it doesn't seem to work. What shipping company does he use? EMS.......????
Masticore Posted June 3, 2008 Report Posted June 3, 2008 I am awaiting delivery of my ssd. Angus has sent me a tracking number but it doesn't seem to work. What shipping company does he use? EMS.......???? It usually takes atleast a day or two before the tracking works. Sometimes it does
docblackrock Posted June 3, 2008 Report Posted June 3, 2008 ive been trying to email him TWO custom orders for a while and no response.. very odd Having the same experience, very strange not like him at all. Maybe under the weather?
jot9011 Posted June 3, 2008 Report Posted June 3, 2008 Angus is one of my favorite collectors....however since he launched his new website, he hasn't had the same customer service as he used to. Maybe it's just growing pains. Say what you like regarding Josh and Andrew and high prices/price fixing........ but BAR NONE, they STILL provide the best customer service. I agree with PAM1A, the dealer with the best communication gets my duckets
Chronus Posted June 3, 2008 Report Posted June 3, 2008 Having the same experience, very strange not like him at all. Maybe under the weather? I've had the same thing the past month as well.... I wonder what's going on ?
dvn Posted June 3, 2008 Report Posted June 3, 2008 I am awaiting delivery of my ssd. Angus has sent me a tracking number but it doesn't seem to work. What shipping company does he use? EMS.......???? From my experience, it usually takes 3 - 4 days for the tracking number to show up in the EMS system. I heard from angus couple days ago but i took for than a week for him to get back to me. In his email he mentioned that he moved his office and maybe that is a reason why he is so late in reply to our pm's.
JohnG Posted June 3, 2008 Report Posted June 3, 2008 It usually takes atleast a day or two before the tracking works. Sometimes it does
xelorrolex Posted June 3, 2008 Report Posted June 3, 2008 (edited) Hmmm, have a look guys : Here is what i found on Angus profile today : "Last Seen: Today, 12:43 PM " Looks like Angus gets some interest to us !!! Hope he is going to resolve the current problems of his customers ... Xel Edited June 3, 2008 by xelorrolex
looseends Posted June 4, 2008 Report Posted June 4, 2008 Hmmm, have a look guys : Here is what i found on Angus profile today : "Last Seen: Today, 12:43 PM " Looks like Angus gets some interest to us !!! Hope he is going to resolve the current problems of his customers ... Xel My first time dealing with Angus - I just sent a question via his new site, curious to see when/if it gets answered. I'll update here with time frame of my experience with him.
docblackrock Posted June 4, 2008 Report Posted June 4, 2008 No need to panic folks, heard back from him last night.
xelorrolex Posted June 4, 2008 Report Posted June 4, 2008 (edited) No need to panic folks, heard back from him last night. Lucky guy !!! Still no news on my side Should i start a paypal dispute to be considered ? EDIT: It's now 41 days ago that i paid so it is just the time to do this (max: 45 days) ! EDIT (2): Angus, please, i know you are surrounding the forum from time to time, FOR GOD SAKE, WHY DON'T YOU CONTACT ME, WHAT's UP ? YOU ARE AWARE OF MY PROBLEM (which is yours as well !) AND YOU DO NOT REACT !!!!! Xel Edited June 4, 2008 by xelorrolex
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