Thats crap. I honestly feel bad for you. Might want to test the waters before sinking your teeth into any dealer that far.
I really hope this situation gets turned around. I was not pleased with the communication I got from DVN, so I stuck with josh, and I am happy with my 177H. I had a small problem with the movement, but was able to sort it on my own upon arrival.
Granted, I know only a fraction of what you know about Pams, so my expectations will differ, and I can understand your taking a stab at the "supposed best".
My 177H from josh.. Crown lever is way too thin, sunken cannon pin, lume sucks. If I got the urge, i'd have The Zigmeister rectify those for me though. Have a look, i'd love your thoughts. Treated it to a strapculture strap, otherwise box stock.