bokkiebeh Posted February 6, 2007 Report Share Posted February 6, 2007 (edited) Hi guys, I have send a package with 4 watches back to one of the dealers. I see online that there is a unknown delay in Guangzhou costums. My question is if this happens more often or does it seems like they took my package? Anybody hear has some experiences with the China costums and delays? Thx, martijn Edited February 6, 2007 by bokkiebeh Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 7, 2007 Author Report Share Posted February 7, 2007 Hi guys, I have send a package with 4 watches back to one of the dealers. I see online that there is a unknown delay in Guangzhou costums. My question is if this happens more often or does it seems like they took my package? Anybody hear has some experiences with the China costums and delays? Thx, martijn Nobody have experience with Chinese costum delay? Quote Link to comment Share on other sites More sharing options...
retep Posted February 7, 2007 Report Share Posted February 7, 2007 I suspect chinese customs are checking the packages going out not coming in. I wouldn`t worrie yet. Quote Link to comment Share on other sites More sharing options...
Corgi Posted February 7, 2007 Report Share Posted February 7, 2007 I sent a busted YM back to Joshua on the 16th January. Still no word yet... I'm the one who should be worried. Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 8, 2007 Author Report Share Posted February 8, 2007 I sent a busted YM back to Joshua on the 16th January. Still no word yet... I'm the one who should be worried. Looks like I have a litlle extra waiting to go... Or they took your package aswell Quote Link to comment Share on other sites More sharing options...
AMK000 Posted February 8, 2007 Report Share Posted February 8, 2007 There is something that I dont understand here. If you have received defective watches on the first place and therefore you have send them back to the dealer for replacement , customs is not your issue. As long as you can provide a proove (sort of post office receipt) that you have send the watches , is the dealer that should worry about customs and not you. .... of course if you have send the watches back simply because you didn't like them or you have changed your mind..... in this case, customs is your problem. Dealers should pay more attendion when they send the watches out to the client. Either they or their distributors should check carefully the watches before sending them (some dealers are playing a bit deaf on this). A defective watch returned is a loose-loose situation for everybody. I am personally fed up of getting (1 out of 3 or 4) defective watches and by no means I will assume custom risks when I send back a defective watch. PS: very few dealers check their watches personally before they send them out. Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 8, 2007 Author Report Share Posted February 8, 2007 There is something that I dont understand here. If you have received defective watches on the first place and therefore you have send them back to the dealer for replacement , customs is not your issue. As long as you can provide a proove (sort of post office receipt) that you have send the watches , is the dealer that should worry about customs and not you. .... of course if you have send the watches back simply because you didn't like them or you have changed your mind..... in this case, customs is your problem. Dealers should pay more attendion when they send the watches out to the client. Either they or their distributors should check carefully the watches before sending them (some dealers are playing a bit deaf on this). A defective watch returned is a loose-loose situation for everybody. I am personally fed up of getting (1 out of 3 or 4) defective watches and by no means I will assume custom risks when I send back a defective watch. PS: very few dealers check their watches personally before they send them out. I get your point. But I didn't receive defective watches, but they got problems after a few days. It's still in the garantee time and should not be my problem, but first of all it costs me 90 euro's to send the package out (f** rip off) and second, how long am I going to wait?? When am I going to tell my dealer i want new watches? I just would like to know what normal in China and what's not!!! Quote Link to comment Share on other sites More sharing options...
AMK000 Posted February 8, 2007 Report Share Posted February 8, 2007 but they got problems after a few days. It's the same. Watches are not meant to start malfunctioning (unless if mistreated) after few days ... not even after months. Did you pay them with money that they fade away after few days ??? No !!!. So why watches should start malfunctioning after few days. ??? I think we soon should start asking for refund for all posting expenses or isolate the dealers that start hav ing tracking record of sending out defective watches. They should learn one day or another. PS: There are many members that suffer silently from the "defective watch send back syndrom" and they do not post anything in to the dealers review section in order not to upset the dealers (a sad situation). I am one of them .... but not any more. Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 8, 2007 Author Report Share Posted February 8, 2007 So which dealers do you have bad experiences with? martijn Quote Link to comment Share on other sites More sharing options...
archibald Posted February 9, 2007 Report Share Posted February 9, 2007 Nobody have experience with Chinese costum delay? Yes, I once had a package delayed for three weeks. Leave it to me to get the guy dressed as E.T opening the package....couldn't he have just taken off the goddamn gloves? Quote Link to comment Share on other sites More sharing options...
Corgi Posted February 9, 2007 Report Share Posted February 9, 2007 My watch not only had a defective movement but had gold coming off of the bracelet and blemishes and inconsistensies. It was just a decrepid piece of garbage to begin with. I sent pictures to my dealer, he said send it back... What I cannot understand, and probably never will, is how somebody can have the nerve to put something clearly broken, both visually and mechanically, into an envelope alongside two other expensive watches for a repeat customer and find it ethical to send said package half way across the world. It's unnacceptable, and what's worse is that my dealer wants me to wait before he sends out a replacement. It's frustrating, condescending to myself as a regular buyer who constantly promotes his name on this and other message boards, and absolutely unfair. Now I have lost not only my $228 watch, but shipping, as well... :thumbdown: Quote Link to comment Share on other sites More sharing options...
who Posted February 9, 2007 Report Share Posted February 9, 2007 I think the Chinese customs are more likely to look into goods that is coming into China than going out (except illegal stuff, of course). Why? cuz Chinese Govt post heavy tax on almost all import goods. Especially luxury items like watches, wine, tobacco, high tech electronic...........So when a customs agent see your pkg and know there's a Rolex, Omega inside........you got the picture. Yeah we all know they are damaged or defective but I'm sure the customs will hold on the pkg and inspect it carefully until they believe the conditions of the watches is exactly like you said. ( a replica, damaged & defective) I don't know how often people need to send their watches back to China but I think if it is possible the seller should give us some customs friendly tips on how to send it back. After all they should know the customs better than us. Anyway, I agree with some of you that the seller should inspect the products more carefully before they spend them oversea. Return any product half way around the world is not fun especially it is a replica. Btw, I don't think the customs will take away the watches simply because it is a rep as they probably know they are "made in China" good luck Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 9, 2007 Author Report Share Posted February 9, 2007 I think the Chinese customs are more likely to look into goods that is coming into China than going out (except illegal stuff, of course). Why? cuz Chinese Govt post heavy tax on almost all import goods. Especially luxury items like watches, wine, tobacco, high tech electronic...........So when a customs agent see your pkg and know there's a Rolex, Omega inside........you got the picture. Yeah we all know they are damaged or defective but I'm sure the customs will hold on the pkg and inspect it carefully until they believe the conditions of the watches is exactly like you said. ( a replica, damaged & defective) I don't know how often people need to send their watches back to China but I think if it is possible the seller should give us some customs friendly tips on how to send it back. After all they should know the customs better than us. Anyway, I agree with some of you that the seller should inspect the products more carefully before they spend them oversea. Return any product half way around the world is not fun especially it is a replica. Btw, I don't think the customs will take away the watches simply because it is a rep as they probably know they are "made in China" good luck One thing I know for sure and that is that I will never send a watch back! Quote Link to comment Share on other sites More sharing options...
who Posted February 9, 2007 Report Share Posted February 9, 2007 I will give it a bit more time to see how's it turn out....... I understand the frustration you have. Few years ago, a friend of mine send me a set of used wheels from Canada and they got hold by the US customs for few days. I believe they either just pick it up from random or they want to find a reason to tax me, anyway after lots of phone call, 3 trips to the airport and a few days later they release my wheels of no tax charge. I know they can't post any tax on it cuz they are USED. Funny thing is I knew they only open one box to inspect and give it a go, why ? cuz I saw a hand print on one of the wheel which is full of brake dust btw, did u try to contact the vendor about the customs issue? Quote Link to comment Share on other sites More sharing options...
willster Posted February 9, 2007 Report Share Posted February 9, 2007 Just MHO but I dont believe there is any such thing as Normal for Chinese customs my experience has been that it depends a lot more on where in China something is coming from or going to that peaks the interests of Customs....my guess is that they are just really surprised that one of their fuggley Reps is coming back more than likely they will record who its being sent to and send it on.....no hassles Good Luck Quote Link to comment Share on other sites More sharing options...
cib0rgman Posted February 9, 2007 Report Share Posted February 9, 2007 I have a similar problem with my brand new 45mm PO, from day one the crown did not screw back. I could not wear the watch. At the end I sent it back to Andrew it cost me 28.00 dollars I specifically asked Andrew before ordering the watch, make sure that everything is O.K. with the watch and that it has not problems. I guess they did not check the watch. The watch got fixed and is on is way back to me. I will not be buying anymore watches for a while I already have 5 Cheers Quote Link to comment Share on other sites More sharing options...
andreww Posted February 9, 2007 Report Share Posted February 9, 2007 I have a watch at Guangzhou right now. It was posted on the 5th (tracking showed this quickly) but no movement in 4 days. I figure its either bad tracking or something to do with the Chinese New Year. I always hear about guys getting watches in less than a week, yet mine are always closer to a month! GRRRRRRRR Quote Link to comment Share on other sites More sharing options...
geekybiker Posted February 9, 2007 Report Share Posted February 9, 2007 Last I heard of the watches I had to send back to china is that the had arrived in China. Im not sure if that is the same as delivered in USPS parlance though. Probably just sitting in customs. I hope they get back soon though. My fossil I had before I order these decided to break, so Im currently completely watchless. (Its been a bad watch month for me. Lost one, had the fossil run out of batteries AND break, another break, and one watch arrive the wrong model, and the other with a shattered crystal. ) Quote Link to comment Share on other sites More sharing options...
AMK000 Posted February 9, 2007 Report Share Posted February 9, 2007 I have a similar problem with my brand new 45mm PO, from day one the crown did not screw back. I could not wear the watch. At the end I sent it back to Andrew it cost me 28.00 dollars Cheers What's going on here ...... all the ultimate 2824 POs have crown problems ??? Got excatly the same problem, same story, watch went back. Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 15, 2007 Author Report Share Posted February 15, 2007 What's going on here ...... all the ultimate 2824 POs have crown problems ??? Got excatly the same problem, same story, watch went back. WHAT A BIG F** JOKE IS THIS!!!! My package was finally given free, but the dealer had to pay 25$ tax for the package. THE DEALER REFUSED!!!! I am not sure what's going to happen next!!! If there is not going to be a good sollution I will tell on this forum who is the dealer. But for now I will wait again..... Quote Link to comment Share on other sites More sharing options...
jonthebhoy Posted February 15, 2007 Report Share Posted February 15, 2007 Maybe (and only maybe) had the dealer accepted the charge and package, he may have got himself into a whole lot of bother and therefore took the “safe” option. You need to continue discussions with your dealer to try to resolve this. Also 4 watches with faults is pretty bad luck. Was it 4 from 4 ordered? JTB Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 23, 2007 Author Report Share Posted February 23, 2007 Maybe (and only maybe) had the dealer accepted the charge and package, he may have got himself into a whole lot of bother and therefore took the “safe” option. You need to continue discussions with your dealer to try to resolve this. Also 4 watches with faults is pretty bad luck. Was it 4 from 4 ordered? JTB Well, I just lost all my watches!! 800$ down the drain!!!! ( It wasn't 4 from 4, but 2 from 2 chrono's though) DHL wanted me to pay 125 euro to sent the package back to me, ppffff. No way, for broken watches!! The chance that costums take it here in Holland is big, because on the package it says "broken watch" ( like my dealer requested). I didn't want to pay another 125 euro's for broken watches so now I got an email that they will destroy the package!!!! For sure some Chinese guy will take the watches home I still can't make a solution that makes me a litlle bit happy with the dealer. So it looks like I made my last order with HER!! Quote Link to comment Share on other sites More sharing options...
Pugwash Posted February 23, 2007 Report Share Posted February 23, 2007 DHL wanted me to pay 125 euro to sent the package back to me, ppffff. No way, for broken watches!! DHL???!!!??? You used a courier instead of the post? Sorry to hear about the seizure but if you use a courier, it's inevitable. They are empowered to open them up and tax them accordingly. Quote Link to comment Share on other sites More sharing options...
bokkiebeh Posted February 23, 2007 Author Report Share Posted February 23, 2007 DHL???!!!??? You used a courier instead of the post? Sorry to hear about the seizure but if you use a courier, it's inevitable. They are empowered to open them up and tax them accordingly. My dealer asked me to send with DHL !!!!!!!!!!! It was the best for her!!!!! As a rookie you should be getting some good advise from the dealer. But I'm starting to think she wanted the watches to be taken by costums so she didn't have to repear the 4 watches. Quote Link to comment Share on other sites More sharing options...
Pugwash Posted February 23, 2007 Report Share Posted February 23, 2007 My dealer asked me to send with DHL !!!!!!!!!!! It was the best for her!!!!! As a rookie you should be getting some good advise from the dealer. It sounds very suspicious as sending watches by courier is suicidal. Quote Link to comment Share on other sites More sharing options...
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