I've said it before, but I do find it odd when someone pays a premium for a higher level of customer service, fast reply to emails and so on (and that's their prerogative), but then expects the second hand buyer to pay for that even though they're not going to get the service. i.e. they take $20 off Josh's price, when it's less expensive than that brand new and shipped from Paul or Silix or whatever. But still, the price is what folk are prepared to pay I guess.